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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
weekly pay
HMO healthcare coverage
Morning shifts
evening shifts
Paid holidays
flexible schedule
In person work
Job Description
EDS Service Solutions is a reputable hospitality company dedicated to providing exceptional service and comfort to its guests. Located in Jacksonville, FL, this company specializes in the management and operation of extended stay properties and hotels, offering guests a seamless experience from arrival to departure. EDS Service Solutions prides itself on maintaining high standards of professionalism, customer care, and operational excellence. Employing a diverse team, the company fosters an inclusive and supportive work culture, committed to equal employment opportunities across all levels of the organization.
The role of Front Desk Associate at EDS Service Solutions is pivotal in ensurin... Show More
The role of Front Desk Associate at EDS Service Solutions is pivotal in ensurin... Show More
Job Requirements
- Stand for extended periods up to 8 hours
- Lift up to 50 lbs occasionally e.g. luggage, supplies, guest packages
- Bend, twist, and reach as necessary to perform desk and lobby duties
- Valid driver license
- Minimum 1 year experience in hotel
- Minimum 1 year experience in customer service
- Minimum 1 year experience in front desk
- Fluent in English
- Willingness to work day and night shifts
Job Qualifications
- Bilingual fluent in English and Spanish spoken and written
- Minimum 6 months of front desk, guest service, or customer facing experience
- Strong cash handling and basic accounting skills
- Outstanding verbal communication and conflict resolution abilities
- Reliable transportation and willingness to work a flexible schedule mornings, evenings, weekends, and holidays
- Experience at an extended stay property or hotel
Job Duties
- Warmly greet guests, process arrivals and departures, and handle payment transactions accurately
- Answer incoming phone calls and respond to guest needs and questions both over the phone and in person
- Manage reservations, cancellations, and modifications using the property management system
- Respond promptly to guest requests and resolve issues with professionalism and empathy
- Coordinate with housekeeping and maintenance teams to ensure units are clean, stocked, and functioning
- Perform nightly audit procedures, reconcile accounts, and prepare daily reports as needed
- Maintain lobby and front desk areas in a neat, presentable condition
- Uphold brand standards, safety protocols, and local hospitality regulations always
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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