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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $11.00
Work Schedule
Standard Hours
On-call
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Retirement Plan
Job Description
The Hotel Front Desk Clerk position is an essential role within a bustling hotel environment located in Lafayette, LA. This full-time opportunity offers a competitive starting wage of $11.00 per hour and requires an individual who is committed to delivering exceptional customer service to every guest. The hiring establishment is a reputable hotel that prides itself on providing a warm, welcoming atmosphere and exceptional hospitality services to travelers and visitors. This hotel emphasizes guest satisfaction and efficient management of all front-of-house operations, making the front desk clerk a vital point of contact between guests and the hotel's array of services.<... Show More
Job Requirements
- High school qualification or equivalent
- previous hospitality experience would be advantageous
- strong written and verbal communication skills
- well-presented and professional appearance
- competency with Microsoft Office
- ability to learn on the job
- excellent customer service skills
- must have flexible hours
- physically agile and able to stand for extended periods
- available to work shifts over weekends and on public holidays
- ability to commute to Lafayette, LA 70503
- ability to relocate to Lafayette, LA 70503 before starting work
Job Qualifications
- High school qualification or equivalent
- previous hospitality experience would be advantageous
- strong written and verbal communication skills
- well-presented and professional appearance
- competency with Microsoft Office
- excellent customer service skills
Job Duties
- Check guests in and out
- receive and manage reservations made online and telephone
- verify guests' payment methods during check-in
- assign rooms to guests and inform them of any specials offered by the hotel
- provide guests with information about the hotel
- keep knowledge of attractions near-by that may be of interest to guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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