Hotel Front Desk Clerk

Kansas City, KS, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Exact $14.00

Benefits

employee discount

Flexible Schedule

Job Description

Candlewood Suites Kansas City Speedway/Legends is a reputable hotel located in Kansas City, offering comfortable and convenient accommodation for travelers visiting the area. This establishment is known for its customer-centric approach, ensuring guests enjoy a restful and enjoyable stay. The hotel features well-appointed rooms, modern amenities, and a strategic location that provides easy access to popular attractions, including the Kansas City Speedway and Legends Outlets. With a commitment to hospitality excellence, Candlewood Suites focuses on creating a welcoming atmosphere for both leisure and business travelers, emphasizing personalized service and attention to guest needs.

We are currently seeking a dedicated and... Show More

Job Requirements

High school diploma or equivalent
At least 1 year of experience in hotel or customer service roles preferred
Ability to work full-time or part-time including evening shifts
Familiarity with hotel management software and phone systems
Strong communication skills
Ability to handle stressful situations professionally
Must be able to commute to Kansas City, KS 66109
Multilingual skills preferred

Job Qualifications

Strong customer service skills with a focus on guest relations
Experience in hotel management or resort operations is preferred
Familiarity with night audit procedures is a plus
Multilingual abilities are highly desirable
bilingual candidates are encouraged to apply
Proficient in using phone systems and hotel management software
Excellent communication skills, both verbal and written
Ability to work well under pressure while maintaining attention to detail
Strong problem-solving skills and the ability to work independently as well as part of a team

Job Duties

Greet guests upon arrival with a warm and friendly demeanor
Manage check-in and check-out procedures efficiently
Handle guest inquiries and resolve any issues or complaints promptly
Maintain accurate records of guest information and transactions
Process payments and manage billing inquiries
Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
Conduct night audits as required, ensuring all financial transactions are accurate
Utilize phone systems to manage incoming calls and assist guests as needed
Provide information about local attractions, dining options, and hotel amenities

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: