Hotel Front Desk Associate

San Marcos Embassy Suites, located at 1001 E. McCarty Lane in San Marcos, TX, is part of the renowned Atrium Hospitality group. Atrium Hospitality is known for its commitment to delivering exceptional guest experiences through its core values represented by the Atrium SPIRIT – Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. The company prides itself on creating a workplace where employees are empowered and motivated to thrive, fostering a culture rooted in professionalism, passion, and guest-centric service. As a hotel operation within this respected hospitality company, San Marcos Embassy Suites focuses on providing a comfortable and welcoming environment for every guest, ensuring their stay is memorable and enjoyable.

The Atrium Hospitality group places great emphasis on internal career growth, with 40 percent of management hires promoted from within. Employees have access to career development and educational opportunities, including tuition reimbursement, which demonstrates the company’s dedication to investing in its team. Additionally, Atrium offers comprehensive benefits such as competitive health coverage (medical, dental, and vision), a 401(k) plan with company match, paid time off, and wellness programs to support employees' overall well-being.

This part-time Front Desk Supervisor role at the San Marcos Embassy Suites is a pivotal position in ensuring smooth front desk operations and delivering a positive guest experience. The individual in this role will oversee all front desk activities, serving as the primary problem solver for guests and team members. Responsibilities include handling guest check-ins and check-outs with professionalism and warmth, training and supporting new front desk staff, and managing various daily operational tasks such as distributing event sheets and maintaining the business center and lobby areas. The ideal candidate will have experience in customer service, preferably within hospitality or leadership, be tech-savvy to manage hotel reservation systems efficiently, and possess the physical stamina to meet the demands of the role.

The position offers an hourly compensation rate starting at $16, with actual pay determined by factors such as experience, skills, qualifications, and local market conditions. Working at San Marcos Embassy Suites means becoming part of a team that values collaboration, innovation, and dedication to excellence. Employees benefit not only from a supportive work environment but also from various perks such as DailyPay, exclusive discounts, and community volunteer opportunities, making this an excellent opportunity for individuals seeking to grow their career while contributing to an outstanding guest experience.