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Hotel Front Desk Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Tuition Reimbursement
Welfare programs

Job Description

San Marcos Embassy Suites, located at 1001 E. McCarty Lane in San Marcos, TX, is part of the renowned Atrium Hospitality group. Atrium Hospitality is known for its commitment to delivering exceptional guest experiences through its core values represented by the Atrium SPIRIT – Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. The company prides itself on creating a workplace where employees are empowered and motivated to thrive, fostering a culture rooted in professionalism, passion, and guest-centric service. As a hotel operation within this respected hospitality company, San Marcos Embassy Suites focuses on providing a comfortable and welcoming environment for every... Show More

Job Requirements

  • High school diploma or equivalent
  • prior customer service experience
  • preferred experience in hospitality or leadership
  • proficiency with hotel management software
  • physical ability to lift up to 50 lbs
  • capability to stand for long periods
  • strong communication skills

Job Qualifications

  • Customer service experience
  • experience in hospitality or leadership preferred
  • high school diploma or equivalent
  • tech savvy with hotel systems
  • ability to lift 50 lbs
  • ability to stay on feet for extended periods

Job Duties

  • Oversee front desk operations
  • step in as the go-to problem solver for guests and teammates
  • handle guest check-ins and check-outs with accuracy and warmth
  • support and train new front desk team members
  • resolve guest issues quickly and professionally
  • manage daily tasks like event sheet distribution
  • provide business center support and keep the lobby guest-ready

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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