Hotel Front Desk and Concierge - Temporary

The University of Georgia (UGA) stands as a beacon of public higher education in America, rooted deeply in history since its charter in 1785. Recognized as the state's flagship university, UGA has cultivated an environment of academic excellence and innovation for over two centuries. With a main campus located in Athens, Georgia, and extended campuses in Atlanta, Griffin, Gwinnett, and Tifton, it supports an enrollment exceeding 41,000 students across a wide array of undergraduate, graduate, and professional programs. Faculty and staff at UGA are committed to fostering an inclusive, engaging, and dynamic educational atmosphere, contributing to its ranking among the top 20 public universities nationally according to U.S. News & World Report.

Within this prestigious institution, the Georgia Center operates as a vibrant hub for conferences, events, and hospitality services, linking visitors, guests, and the university community. The Georgia Center embodies UGA's commitment to excellence by providing superior services that enhance the visitor experience. As part of its dedication to quality service delivery, the Center offers a temporary position for a Hotel Front Desk and Concierge professional. This role is vital to ensuring guests receive warm welcomes and efficient, friendly service throughout their stay.

The Hotel Front Desk and Concierge position at the Georgia Center offers an employment opportunity that is temporary and part-time, with up to 30 hours per week based on business needs. The hourly wage is competitive at $14.00 per hour, commensurate with experience. This role demands a highly personable individual who can adeptly manage front desk operations, including guest registration, billing services, and providing exceptional customer service in a professional setting. Responsibilities extend to concierge services such as greeting guests, assisting with luggage, and offering courtesy shuttle transportation. Essential functions also include maintaining a cash drawer, handling guest inquiries and complaints, and driving the courtesy van.

An ideal candidate will have a positive attitude, excellent communication skills, and a strong work ethic. Since driving is a requirement, possessing a valid driver's license is mandatory. Physical stamina is necessary to perform duties that involve standing for extended periods, walking around the hotel premises, bending, lifting up to 30 pounds, and climbing stairs. Organizational skills, detail orientation, and computer literacy are key to managing administrative tasks with accuracy and efficiency. The position is classified as a Temporary Office/Clerical role, non-exempt under the Fair Labor Standards Act, with a work commitment of 0.75 FTE.

This opportunity not only places candidates in a vital role that directly impacts the guest experience but also allows them to be part of the University of Georgia's esteemed tradition of integrity, excellence, and accountability. As an Equal Opportunity Employer, UGA embraces diversity and encourages qualified applicants from all backgrounds to apply for this position. Employment is contingent upon successful completion of a background investigation, verifying credentials and employment history, and potentially a pre-employment drug test if required. The role promises engagement in a respectful, dynamic work environment aligned with the university’s core values and commitment to freedom of expression and academic freedom.