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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Dining Discounts
Tuition Reimbursement
Paid Time Off
401(k) with Company Match
Job Description
The Sunny Hotel, located in the picturesque Sunny Isles Beach, Florida, is more than just a hotel—it's a sanctuary of genuine hospitality, thoughtful design, and unforgettable guest experiences. Nestled right on the sand, The Sunny offers a warm, welcoming atmosphere that invites guests to relax and create lasting memories. As a part of the Davidson Hospitality Group, an award-winning operator behind leading hotel and restaurant brands, The Sunny Hotel is committed to excellence in service and creating exceptional moments for every visitor. The property not only boasts a prime beachfront location but also a culture rooted in attentiveness, care, and... Show More
Job Requirements
- Must be available to work a flexible schedule including AM/PM shifts, weekends, and holidays
- must maintain high standards in appearance, grooming, and uniform guidelines
- must adhere to attendance and punctuality expectations and communicate anticipated absences in advance
- work efficiently with minimal supervision
- follow all hotel safety, emergency, and security protocols
- identify and report potential hazards or security risks immediately
Job Qualifications
- Prior cash-handling experience
- high school diploma or G.E.D. equivalent
- strong communication skills and ability to interact professionally with guests and team members
- ability to read, write, and speak English fluently
- bilingual Spanish/English a plus
- must be able to perform job responsibilities without posing a direct threat to the safety of self or others
Job Duties
- Organize, confirm, and process all guest check-ins and check-outs
- manage room reservations, requests, changes, and cancellations
- handle payments and billing
- serve as a reliable source of information and support for every guest
- activate and distribute room keys
- relay messages
- respond to guest needs
- ensure each interaction reflects The Sunny’s signature service approach
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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