Hotel Front Desk Agent

Portland, ME, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $20.00

Benefits

401(k)

Dental Insurance

employee discount

Flexible Schedule

Health Insurance

Paid Time Off

Vision Insurance

Job Description

Our esteemed hotel is dedicated to providing exceptional hospitality and comfort to every guest who walks through our doors. Known for our commitment to excellence, we blend luxurious accommodations with warm, attentive service to create memorable experiences for leisure and business travelers alike. Our establishment continues to grow in reputation and guest satisfaction, partly due to the professionalism and dedication of our front-line staff, including the vital role played by our hotel front desk agents.

We are currently seeking a highly motivated and customer-oriented Hotel Front Desk Agent to join our team. This full-time position offers an hourly w... Show More

Job Requirements

High school diploma or equivalent
Previous work experience in the hospitality industry preferred
Familiarity with travel planning websites such as Booking and TripAdvisor
Strong communication skills
Ability to handle cash and credit card payments
Professional appearance and demeanor
Availability to work full-time day shifts
Proficiency in basic computer applications

Job Qualifications

Work experience as a hotel front desk agent, receptionist, or similar role
Understanding of how travel planning websites operate like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills

Job Duties

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information like contact details and exact dates of their stay
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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