Hotel Food & Beverage Manager - LEGOLAND California Resort

Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of guests daily across 15 countries. Known for its commitment to service and sustainability, Aramark delivers innovative solutions to hospitality, education, healthcare, and sports and entertainment sectors. Rooted in service and united by its purpose, Aramark aims to create rewarding careers fueled by passion and professionalism, offering employees the opportunity to grow and excel in their fields. The company offers comprehensive benefits including medical, dental, vision, retirement plans, and paid time off, ensuring a supportive and engaging workplace environment.

The Hotel Food & Beverage Manager role at LEGOLAND California Resort, managed by Aramark, is a pivotal leadership position responsible for overseeing and coordinating the efforts of the Hotel Assistant Managers and their teams within the food and beverage department. This role is primarily focused on inspiring and leading the team to deliver exceptional guest experiences while ensuring operational effectiveness, staff development, and strict cost controls. The manager plays a crucial role in planning, budgeting, staffing, guest services, operations, food safety, and employee oversight, making it essential for the smooth and efficient functioning of the department.

The position offers a competitive salaried compensation ranging from $71,500 to $74,500, reflecting the importance of the role within the resort's operations. The manager is deeply involved in strategic planning for the department, managing day-to-day operations, enhancing service quality, and maintaining sanitation standards. Daily interaction with various facilities allows the manager to provide actionable feedback aimed at continuous improvement. Communication with staff about operational and financial goals is a key aspect of the role, fostering a motivated and informed team culture.

Additionally, the manager is responsible for motivating, training, and developing the Assistant Manager team, ensuring a robust leadership pipeline and operational consistency. Handling promotions, transfers, and employee performance feedback are part of the managerial duties to maintain and enhance team performance. Financial responsibilities include meeting budget targets, monitoring labor and food costs, and ensuring payroll accuracy. The manager also monitors inventory and cash handling, investigating discrepancies when necessary.

The role requires ensuring all staff comply with safety and sanitation regulations, working closely with culinary leadership to conduct food safety audits. Maintenance and sanitation issues are proactively managed to keep all facilities in excellent condition. The manager may also serve as a Manager on Duty or Park Duty Director, addressing guest concerns, operational issues, and emergency situations, underscoring the role's integral position within the resort's operational hierarchy.

This role demands a flexible work schedule, including evenings, weekends, and holidays, to support the dynamic environment of hotel operations. Physical demands include lifting, bending, standing for extended periods, and working in varying temperature conditions, reflecting the hands-on nature of the position. Overall, the Hotel Food & Beverage Manager at LEGOLAND California Resort offers a rewarding leadership opportunity for candidates passionate about hospitality management, guest service excellence, and operational success.