Job Overview
Employment Type
Part-time
Benefits
cast-exclusive discounts
access to tuition assistance through Disney Aspire
competitive hourly wage
medical benefits
financial benefits
Flexible Schedule
employee recognition programs
Job Description
Disneyland Resort is a renowned entertainment and hospitality destination located in Anaheim, California. Known worldwide for delivering exceptional experiences and making magical memories, it stands as a flagship property under The Walt Disney Company. The Resort encompasses theme parks, hotels, dining, and entertainment venues, all designed to offer a unique blend of magic, creativity, and service excellence. Cast Members at Disneyland Resort share a commitment to quality, guest satisfaction, and immersive service to ensure each Visitor enjoys a memorable and enchanting experience. This role is within the Food and Beverage department of the Disneyland Resort Hotels, catering to guests in... Show More
Job Requirements
- At least 18 years of age
- Minimum 1 year of high-end table service restaurant experience
- Minimum 1 year of high-volume restaurant experience
- Minimum 1 year of cash handling experience
- Minimum 1 year of bussing or cleaning experience
- Ability to take initiative and actively greet guests
- Knowledge of food presentation and quality standards
- Excellent guest service and service recovery skills
- Strong interpersonal skills
- Ability to work efficiently under pressure
- Ability to multi-task in a fast-paced environment
- Ability to independently resolve guest situations
Job Qualifications
- At least 18 years of age
- 1+ years of high-end table service restaurant experience as a host, server, busser, etc
- 1+ years of high-volume restaurant experience
- 1+ years of cash handling experience
- 1+ years of bussing or cleaning experience
- Willingness to take initiative to actively greet and welcome guests
- Knowledge of food presentation and quality standards
- Demonstrated excellent guest service and service recovery abilities
- Strong interpersonal skills
- Sense of urgency and desire to work efficiently without sacrificing quality
- Ability to multi-task and work in a very fast paced environment
- Initiative to own and resolve guest situations
- Preferred qualifications include 2+ years of high end restaurant work experience
- Alcohol awareness training such as RVP, TIPS or equivalent
- 1+ years in a 4/5 star hotel or resort experience
Job Duties
- Provide over the top guest service to all guests
- Check in guests into the restaurant and gather information on special events, celebrations, and food allergies
- Escort guests to their tables, sharing restaurant and dining information along the way
- Bus tables, sweep and mop floor, collect and transport dirty trays/dishes, and perform general cleaning of restaurant areas
- Monitor restaurant lobby and coordinate with serving and leadership to maximize efficiency and minimize wait times for guests
- Retrieve high-chairs, slings and booster seats as needed
- Take orders for guests in quick service locations, including accepting payment and cash handling
- Deliver food orders to guests in dining areas
- Utilize iPads, tablets, computers and other technology to monitor guest flow and make seating assignments
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities
Similar Jobs