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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $21.13
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
financial benefits
cast-exclusive discounts
Tuition Assistance
Paid Time Off
Job Description
Disneyland Resort is an iconic entertainment complex located in Anaheim, California, renowned worldwide for offering magical experiences that bring joy to families and visitors of all ages. As a key part of The Walt Disney Company, the Disneyland Resort operates a unique blend of theme parks, hotels, and entertainment offerings designed to create unforgettable memories. The Resort is distinguished by its commitment to exceptional service, innovative attractions, and immersive environments, making it one of the most famous vacation destinations on the planet.
Within the Disneyland Resort, the Hotels sector plays a crucial role in delivering a luxurious and comfort... Show More
Within the Disneyland Resort, the Hotels sector plays a crucial role in delivering a luxurious and comfort... Show More
Job Requirements
- must be at least 21 years of age
- 2+ years of work experience in an upscale table service and/or hotel restaurant
- demonstrated excellent guest service and service recovery skills with the ability to own and resolve guest situations
- ability to multi task and work in a very fast paced environment
Job Qualifications
- at least 21 years of age
- 2+ years of work experience in an upscale table service and/or hotel restaurant
- demonstrated excellent guest service and service recovery skills with the ability to own and resolve guest situations
- ability to multi task and work in a very fast paced environment
- 1+ years of experience working in a 4/5 star hotel or resort
- prior serving experience in a high-end restaurant
- work experience in a concierge lounge or continental breakfast hour
- ability to operate and clean an espresso machine
- ServSafe or RBS training
Job Duties
- share knowledge of food offerings, wines & spirits to guests
- provide over-the-top, personalized guest service by anticipating guests' needs and resolving any concerns efficiently and effectively
- serve food and beverage to guests in concierge lounge area, including alcoholic beverages
- set-up and break-down continental breakfast items, afternoon snack items and pre-dinner appetizer/cocktail hour items
- ensure that the food presentation is fresh and up to quality standards, practicing proper sanitation and HACCP procedures
- buss tables, gather and transport dirty trays, silverware, and plates to the dish-washing area
- stock the beverage station with ice, cups, carbonated beverage syrup, and beverages such as milk, juice and water
- maintain sanitation and cleanliness of concierge lounge including sweeping, mopping, segregating and removing garbage
- clean kitchen equipment including coffee and espresso machines
- walk hotel floors to clear any concierge lounge dishes left from guests in the hallways
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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