Hotel F&B General Manager — Guest Service & Profitability

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Range $50,000.00 - $70,000.00
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Work Schedule

Flexible
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Benefits

Employee Discounts
Health Insurance
Dental Insurance
Paid Time Off
Career growth opportunities
flexible schedules
Insurance plans for full and part-time employees

Job Description

Capriotti's is a renowned hospitality company based in Tempe, known for its commitment to delivering exceptional dining experiences through quality food and excellent customer service. With a strong reputation in the restaurant industry, Capriotti's focuses on creating a welcoming atmosphere for guests while maintaining high standards in food preparation and service. The company prides itself on fostering a collaborative and supportive work environment where career growth and employee satisfaction are prioritized. Emphasizing innovation and customer satisfaction, Capriotti's continually strives to enhance its operational efficiency and service quality to maintain its competitive edge in the hospitality sector.

The Full-Time General Manager role at Capriotti's in Tempe is a pivotal position responsible for overseeing daily operations to ensure the highest levels of guest satisfaction and operational excellence. This leadership position involves managing a diverse and dedicated team, providing effective staff training, and implementing inventory management systems to maintain optimal stock levels and reduce waste. The General Manager will play a key role in upholding Capriotti's quality standards in food and beverage service, ensuring compliance with health and safety regulations, and fostering a positive work culture. This role is ideal for candidates with strong leadership skills, a passion for the hospitality industry, and a commitment to operational excellence. The position offers flexible scheduling options to accommodate work-life balance, along with opportunities for career advancement within the company. Additionally, Capriotti's provides a comprehensive benefits package that includes employee discounts, insurance plans, and other perks for both full and part-time employees, enhancing the overall employment experience. This role is essential for driving the success of the Tempe location by maintaining exceptional service standards and promoting a positive guest environment.

Job Requirements

  • high school diploma or equivalent
  • prior experience in general management or similar role
  • excellent interpersonal skills
  • ability to work flexible hours
  • basic knowledge of health and safety regulations
  • strong problem-solving abilities

Job Qualifications

  • proven experience in hospitality management
  • strong leadership and communication skills
  • knowledge of inventory management
  • ability to train and motivate staff
  • understanding of food and beverage quality standards
  • strong organizational skills
  • customer service oriented

Job Duties

  • manage daily operations
  • ensure exceptional guest service
  • lead and train staff
  • oversee inventory management
  • maintain quality standards in food and beverage
  • ensure compliance with health and safety regulations
  • foster a positive work environment

Job Criteria

Experience

Mid Level (3-7 years)


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