Hotel Director of Sales

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
Professional development opportunities
Employee Discounts

Job Description

Thind Management is a distinguished family-owned management company recognized for its commitment to hospitality excellence across its diverse portfolio of properties. With years of experience in the hospitality industry, Thind Management prioritizes delivering exceptional service and memorable experiences to its guests, guided by the company’s motto: "We’ll Take It from Here." This motto reflects the team’s dedication to taking comprehensive responsibility for guests’ needs, ensuring every interaction is seamless and satisfying. The company’s culture is deeply rooted in teamwork, constant learning, and professional development, fostering an environment where team members are encouraged to grow and excel in their careers. At Thind Management, hospitality is not just a service but a passion that drives every endeavor and interaction.

The role of the Director of Sales at Thind Management plays a pivotal role in sustaining and enhancing the growth and profitability of the hotel’s operations. This position demands an experienced and highly motivated individual who excels in leadership, strategic sales planning, and client relationship management within the hospitality industry. As the Director of Sales, you will lead the sales team to achieve ambitious revenue targets and optimize occupancy rates by developing and implementing effective sales strategies. Your responsibilities will include conducting in-depth market research, analyzing competitor activity, and identifying emerging opportunities to expand the client base and drive sales growth.

This leadership role requires not only strong sales acumen but also exceptional interpersonal skills to build and maintain relationships with key clients, corporate accounts, travel agencies, and third-party partners. The Director of Sales will collaborate closely with cross-functional teams including marketing, operations, and finance, ensuring that sales initiatives align with broader business objectives and contribute to outstanding guest experiences. Additionally, you will oversee pricing strategies, contract negotiations, and revenue optimization techniques such as yield management and distribution channel management.

Managing and developing the sales team is another critical aspect of this role. You will recruit, train, and mentor team members, fostering a positive and collaborative work environment that encourages ongoing professional growth and high performance. Regular communication with the general manager and executive leadership ensures that sales strategies stay dynamic and responsive to market changes.

This position is ideal for a strategic thinker with an analytical mindset, excellent negotiation skills, and a proven track record in hotel sales leadership. Proficiency in hotel management software and CRM platforms, flexibility in scheduling, and the ability to thrive both independently and in team settings are essential for success in this role. Joining Thind Management as the Director of Sales offers an opportunity to contribute significantly to the company’s mission of unparalleled guest service while advancing your career within a supportive and growth-focused organization.

Job Requirements

  • Bachelor's degree in business administration, marketing, hospitality management or related field
  • Minimum 5 years of experience in the hospitality industry
  • Minimum 3 years of experience in hotel sales leadership role
  • Strong knowledge of hotel operations, revenue management, and market dynamics
  • Excellent leadership and team management abilities
  • Effective communication and negotiation skills
  • Analytical thinking and strategic decision-making ability
  • Experience managing and leading a team
  • Understanding of P&L statements
  • Strong organizational skills
  • Ability to work independently and collaboratively
  • Proficiency in Microsoft Office and hotel management software and CRM systems
  • Flexible work schedule

Job Qualifications

  • Bachelor’s degree in Business Administration, Marketing, Hospitality Management or MBA is preferred
  • At least 5-years of experience in the hospitality industry
  • At least 3-years of experience in hotel sales with a proven track of success in a similar sales leadership role in hospitality industry and knowledge of hotel sales
  • Strong knowledge of hotel operations, revenue management, and market dynamics
  • Excellent leadership and team management skills, with the ability to inspire and motivate a sales team
  • Strong communication and negotiation skills, with the ability to build and maintain relationships with key clients
  • Analytical mindset and the ability to interpret data and make strategic decisions
  • Ability to manage and lead a team
  • Present strong understanding of P&L statements and the ability to reach with impactful strategies
  • Strong organizational and time management skills
  • Ability to work independently and as a team in a fast-paced environment
  • Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software

Job Duties

  • Develop and implement comprehensive sales strategies to achieve revenue goals and market penetration
  • Conduct market research and analysis to identify trends, competitor strategies, and opportunities for growth
  • Set sales targets and develop action plans to ensure they are met or exceeded
  • Regularly review and adjust sales strategies based on market conditions and performance
  • Build and maintain relationships with key clients, corporate accounts, travel agencies and third-party companies
  • Identify new business opportunities and develop strategies to expand the hotel's client base
  • Conduct regular meetings and negotiations with clients to secure contracts and maintain high customer satisfaction
  • Collaborate with the marketing team to create promotional activities and campaigns to attract and retain customers
  • Monitor and analyze sales performance, revenue, and market demand to identify opportunities for revenue optimization
  • Implement pricing strategies and manage inventory to maximize revenue per available room (RevPAR)
  • Review and negotiate contracts with clients, ensuring favorable terms and conditions for the hotel
  • Collaborate with the revenue management team to optimize pricing, distribution channels, and yield management strategies
  • Recruit, train, and motivate the sales team, providing guidance and support to maximize their potential
  • Set clear sales objectives, establish performance metrics, and conduct regular performance evaluations
  • Foster a positive and collaborative work environment, encouraging teamwork and professional development
  • Provide ongoing coaching and mentoring to the sales team, promoting their skills and knowledge
  • Work closely with other departments, such as operations, marketing, and finance, to ensure seamless coordination and excellent guest experiences
  • Communicate regularly with the general manager and executive team to provide updates on sales performance, strategies, and initiatives
  • Represent the hotel at industry events, trade shows, and conferences to promote the property and establish industry contracts
  • Hold regular briefings and meetings with sales team to ensure progress – daily update meetings, weekly BEO meetings, etc.
  • Perform any other duties as assigned by Executive team and Ownership

Job Criteria

Experience

Expert Level (7+ years)


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