Hotel Director (Cruise) - Worldwide

Las Vegas, NV, USA|Onsite

Job Overview

Compensation

Salary

Range $74,500.00 - $112,400.00

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Travel opportunities

Professional Development

Employee Discounts

Life insurance

Job Description

We are a distinguished luxury cruise line renowned for providing exceptional and unforgettable travel experiences on the high seas. Our fleet of opulent ships offers guests a unique combination of exquisite accommodations, gourmet dining, world-class entertainment, and unparalleled service. As a leader within the luxury hospitality industry, our cruise line emphasizes creating memorable journeys while upholding the highest standards of quality, safety, and operational excellence. We pride ourselves on cultivating a vibrant onboard culture that encourages professionalism, teamwork, and continuous improvement, ensuring that every guest receives personalized attention and care from our dedicated staff.

We are currently seeking an experienced Hotel Director to join our leadership team onboard one of our prestigious luxury cruise ships. This senior leadership role carries the responsibility of managing all hotel operations, encompassing various departments such as Food & Beverage, Housekeeping, Guest Relations, Entertainment, Finance, IT, Cruise Sales, and other revenue-generating areas. The Hotel Director will play a pivotal role in ensuring that our guests experience exceptional service and comfort throughout their voyage, while also driving operational efficiency and financial success. Collaborating closely with the Captain and senior officers, the Hotel Director will support the seamless execution of daily operations, uphold strict compliance with health, safety, and environmental standards, and foster a positive work environment among the diverse and multicultural onboard team. This position demands a dynamic, inspiring leader with a strong commercial mindset who can navigate the fast-paced complexities of life at sea and consistently deliver excellence. If you have a passion for hospitality leadership and desire to be part of an extraordinary seafaring journey, this role offers a unique and rewarding opportunity to make a significant impact in the luxury cruise industry.

Job Requirements

Minimum 5 years experience in a senior leadership role within a luxury hotel or cruise environment or experience in high volume hotel (more than 1000 rooms)
Excellent leadership, communication, decision-making, and problem-solving skills
Experience managing large, multicultural teams
Strong business acumen with knowledge of budgeting, operations, and strategic planning
Understanding of guest service excellence and hospitality standards
Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred (or equivalent professional experience)
Intermediate computer skills
Fluent English, both written and spoken

Job Qualifications

Minimum 5 years experience in a senior leadership role within a luxury hotel or cruise environment or experience in high volume hotel (more than 1000 rooms)
Excellent leadership, communication, decision-making, and problem-solving skills
Experience managing large, multicultural teams
Strong business acumen with knowledge of budgeting, operations, and strategic planning
Understanding of guest service excellence and hospitality standards
Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred (or equivalent professional experience)
Intermediate computer skills
Fluent English, both written and spoken

Job Duties

Lead and oversee all hotel operations onboard
Deliver outstanding guest satisfaction through exceptional service and effective issue resolution
Drive departmental performance against operational and financial targets
Manage budgets, revenue, expenses, and inventory levels
Ensure compliance with health, safety, environmental, and quality standards
Develop and motivate department leaders while fostering a positive team culture
Identify opportunities to improve operational efficiency and increase onboard revenue
Maintain company standards across all guest-facing areas
Collaborate with senior officers to ensure smooth day-to-day ship operations