Hotel Conference Services Manager - Travel Task Force

The company is a prominent hospitality service provider specializing in managing conferences, events, and catering services, with a strong focus on delivering outstanding guest experiences and driving business growth. This opening is for a Hotel Conference Manager Service Manager position, emphasizing extensive travel and proficiency with the Delphi system, which is essential for managing the complex logistics of hospitality events and accommodations. Fully supported with travel and lodging expenses, this role represents a dynamic opportunity to work in various locations, beginning with a rotation in Dallas, TX for four months. The job offers a pay rate of up to $35 per hour, reflecting the professionalism and expertise required for this position.

This position is ideal for candidates who thrive in a fast-paced, travel-intensive job environment. It demands a high level of organizational skill, sales acumen, and the ability to effectively manage and grow existing conference business opportunities through upselling and customer relationship management. The Hotel Conference Manager Service Manager is responsible for orchestrating all aspects of conferences and events, ensuring seamless execution from initial sales lead through contract creation and event completion. Working closely with internal teams and external clients, the role requires a professional demeanor, excellent communication and interpersonal skills, and the ability to maintain high guest satisfaction levels while achieving financial targets.

As a vital member of the management team, this role contributes directly to strategies that increase market share and revenue. The individual will conduct detailed site inspections, manage Banquet Event Orders (BEOs) to ensure accuracy, and facilitate effective collaboration among sales teams, catering staff, and event coordinators. Managing multiple stakeholders and building strong, long-term relationships with both clients and colleagues are fundamental to success in this role. The position demands a minimum of three years' experience in conference services management, showcasing an ability to oversee complex event operations with a great attitude and professional integrity. The role also entails extended travel commitments, with the ability to travel up to 12 weeks at a time as the job is 100 percent travel-based. Those passionate about hospitality, conference management, and traveling will find this role rewarding and stimulating.