Hotel Concierge Sales Agent (Oahu)

Pleasant Holidays is a leading travel wholesaler based in the United States, specializing in providing vacation travel packages to a diverse range of destinations including the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific, Japan, the United States, Canada, and cruise vacations worldwide. The company operates as a subsidiary of the Automobile Club of Southern California, a well-established organization offering insurance, roadside assistance, financial services, and travel solutions to over 18 million AAA members across 24 states. Known for its commitment to delivering exceptional travel experiences, Pleasant Holidays is dedicated to fostering a workplace culture that embodies the spirit of Aloha, encouraging growth, inclusivity, and outstanding customer service.

The role of a Hotel Concierge Sales Agent based on the island of Oahu in Honolulu presents an exciting opportunity to join Pleasant Holidays as an ambassador for the brand and the Hawaiian culture. This full-time position requires weekend availability and offers a competitive starting wage of $20 per hour, complemented by uncapped commission from day one — a unique chance to earn based on performance. As a Concierge Sales Agent, you will be the welcoming face for guests at various hotel concierge desks throughout Waikiki, providing personalized service by assisting visitors in planning and booking tours and activities. Your role will be instrumental in helping guests craft unforgettable vacation experiences, not only on Oahu but also across neighboring islands.

Working in this capacity, you will interact with a diverse international clientele, making every guest feel valued and at home. The job entails engaging one-on-one with customers, utilizing your knowledge of the Hawaiian Islands or your willingness to learn, and applying sharp sales and customer service skills to recommend tailored travel experiences. The role demands proficiency in computer usage, basic point-of-sale systems, and excellent communication skills, with fluency in English as a requirement and Japanese language skills preferred. Training is provided, encompassing remote onboarding and hands-on instruction at hotel concierge desks, ensuring you are well-equipped to succeed.

This position is not just about sales; it’s about embodying the true spirit of Aloha through warmth, hospitality, and dedication to service excellence. Pleasant Holidays supports its employees through a comprehensive benefits package inclusive of medical, vision, dental insurance, flexible spending accounts, paid time off for holidays, vacation, and illness, company-paid life insurance, long term disability, a 401(k) plan, AFLAC supplemental insurance, and exclusive travel discounts beneficial for employees, their family, and friends. The company’s commitment to equal opportunity employment and participation in E-Verify highlights its dedication to a fair and inclusive workplace.