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Hotel Concierge (KONA) - Sales & Activities
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.00
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
flexible spending accounts
Paid Time Off
Life insurance
long term disability
401(k) Plan
AFLAC plans
Travel Discounts
Job Description
Pleasant Holidays is one of the largest travel wholesalers in the United States with a specialization in vacation travel to premier destinations such as the Hawaiian Islands, Caribbean, Central and South America, Europe, Mexico, Middle East, South Pacific (including Australia, Cook Islands, Fiji, New Caledonia, New Zealand, and Tahiti), Japan and Asia, United States and Canada, as well as worldwide cruise vacations. As a subsidiary of the Automobile Club of Southern California, Pleasant Holidays benefits from over a century of experience in diversified services like insurance, roadside assistance, financial services, and travel, serving over 18 million AAA members across 24... Show More
Job Requirements
- Living on the Big Island of Hawai'i
- Must complete online application
- Part-time availability (25-32 hours weekly)
- Weekend availability
- Basic computer literacy
- Ability to work independently
- Excellent communication skills
- Ability to multi-task in fast-paced setting
- Fluency in English
Job Qualifications
- Prior experience in sales and/or customer service (1-3 years preferred)
- Experience in tourism, hospitality, or travel industry
- Exceptional sales and customer service skills
- Knowledge of the Hawaiian Islands and offered tours and activities
- Ability to understand and cater to customer needs
- Strong interpersonal skills with diverse cultures
- Excellent verbal and written communication
- Basic computer literacy
- Experience with POS systems preferred
- Fluency in English
- Fluency in Japanese preferred
Job Duties
- Serve as ambassador of aloha to guests
- Assist guests in booking tours and activities on the Big Island and neighboring islands
- Provide exceptional sales and customer service
- Work at assigned hotel concierge desks in Kailua-Kona or Waikoloa
- Manage multiple tasks efficiently in a fast-paced environment
- Communicate clearly with guests and team members
- Participate in remote and on-site training programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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