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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401K Matching
flexible scheduling
Employee Discounts
Discounted parking
Job Description
The St. Anthony Hotel, a distinguished AAA Four Diamond property located in the heart of downtown San Antonio, Texas, is an iconic landmark recognized as a national historic site. Established in 1909 and part of the Luxury Collection Hotels, the St. Anthony blends old-world elegance with modern luxury, featuring architectural marvels such as Italian marble and Corinthian columns. This historic hotel enjoys a prime location overlooking Travis Park, offering easy access to a rich array of trendy restaurants, cultural attractions, and historic sites in San Antonio. As part of Crescent Hotels & Resorts, an esteemed hospitality management company, the St.... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in concierge, hospitality, or customer service roles preferred
- flexible availability including evenings, weekends, and holidays
- professional appearance and demeanor
- strong communication skills
- ability to multitask and problem solve
- willingness to learn local area amenities and services
- proficiency in computer and reservation systems
- ability to communicate effectively in English
- ability to maintain confidentiality and professionalism at all times
- must be a team player willing to assist coworkers
Job Qualifications
- Previous concierge experience preferred
- hospitality or customer service experience preferred
- excellent communication and interpersonal skills
- professional appearance and demeanor
- strong problem-solving and multitasking abilities
- familiarity with local area amenities and services or willingness to learn
- proficiency with basic computer systems and reservations software
- ability to communicate in English
- self-starting personality with an even disposition
- team player mentality
Job Duties
- Greet guests and residents warmly and professionally
- provide information on local attractions, dining, transportation, and events
- assist with reservations, directions, and special requests
- coordinate services such as transportation, deliveries, and maintenance requests
- handle incoming calls, emails, and in-person inquiries
- maintain a clean, organized concierge desk or lobby area
- resolve guest concerns promptly and courteously
- communicate effectively with management and other departments
- uphold property policies, safety standards, and confidentiality
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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