Hotel Commercial Performance Manager - Dallas, TX

Irving, TX, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $34,900.00 - $109,100.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

401(k) retirement plan

term life insurance

Employee Incentive Program

voluntary life insurance

accident insurance

critical illness insurance

hospital indemnity

Hotel Stay perks

Educational Reimbursement

Paid Time Off

Manager in Training Program

Job Description

PAH Management is a Dallas-based hotel ownership and management company that operates a diverse portfolio of select-service properties across several states. The company manages hotels under prominent brands such as Marriott, Hilton, and other well-recognized hotel chains. PAH Management is committed to fostering a culture that prioritizes its associates, aiming to become the preferred hotel management company in America. Known for its dedication to excellence and innovation in hotel management, PAH Management supports the professional growth of its employees while delivering superior guest experiences. The company’s strategic approach combines operational expertise with advanced commercial and financial insights to optimize the performance of its portfolio and maximize stakeholder value.

The role of Hotel Commercial Performance Manager at PAH Management is integral to the company’s success. This position works collaboratively with cross-functional teams, including Revenue Management, Sales, Marketing, Operations, Finance, and Property Leadership. The primary goal is to measure portfolio performance, identify opportunities for growth, ensure accountability, and drive revenue and profitability across the hotel portfolio. This role suits a hospitality professional with strong analytical capabilities who enjoys working with large data sets and translating complex information into clear, actionable business intelligence and performance metrics.

As Hotel Commercial Performance Manager, you will be responsible for developing and maintaining company-wide hotel performance scorecards, analyzing revenue trends across the portfolio, and providing strategic insights to leadership. You will centralize data from multiple sources into a comprehensive and reliable performance overview and create dashboards and automated reports to enhance data accessibility. This role also includes developing sales performance reports, partnering with sales leadership to identify gaps and track commercial targets, and overseeing brand compliance and performance metrics. Executive reporting, including the preparation of performance summaries for ownership and leadership teams, is another critical responsibility.

With a focus on forecasting and strategic planning, this role supports annual budgeting processes, validates revenue assumptions, and helps develop performance improvement plans. The position demands exceptional attention to detail and communication skills to present findings in an executive-level, data-driven format. Success in this role is measured by portfolio revenue growth, market share gains, forecast accuracy, and operational improvements. The Hotel Commercial Performance Manager will play a pivotal role in driving the financial success and competitive positioning of PAH Management’s hotel portfolio, making this an exciting opportunity for hospitality professionals with a passion for data analytics, commercial strategy, and business intelligence.

Job Requirements

Bachelor's degree in hospitality management business administration finance data analytics or a related field or equivalent combination of education and experience
3 to 7 years of hotel industry experience with demonstrated expertise in at least one of the following revenue management hotel sales hotel operations asset management or financial analysis
Proven ability to consolidate and interpret large data sets from multiple sources and communicate findings clearly to non-technical audiences
Strong written and verbal communication skills comfortable preparing and delivering executive-level presentations
Exceptional attention to detail and commitment to reporting accuracy

Job Qualifications

Bachelor's degree in hospitality management business administration finance data analytics or a related field or equivalent combination of education and experience
3 to 7 years of hotel industry experience with demonstrated expertise in at least one of the following revenue management hotel sales hotel operations asset management or financial analysis
Proven ability to consolidate and interpret large data sets from multiple sources and communicate findings clearly to non-technical audiences
Strong written and verbal communication skills comfortable preparing and delivering executive-level presentations
Exceptional attention to detail and commitment to reporting accuracy
Multi-property or portfolio-level experience in a hotel management company environment preferred
Familiarity with Marriott Hilton or other brand performance platforms and reporting tools preferred
Prior experience in a commercial performance revenue strategy or business intelligence role preferred

Job Duties

Develop maintain and continuously improve company-wide hotel performance scorecards tracking performance against budget forecast prior year market and brand benchmarks
Analyze weekly and monthly revenue pace trends across the portfolio identify properties that are outperforming or underperforming expectations and surface findings proactively
Create executive summaries and narrative commentary highlighting portfolio risks opportunities and recommended actions
Monitor forecast accuracy across all properties and flag material variances to leadership in advance of financial review dates
Consolidate and normalize data from STR reports brand reporting platforms revenue management systems CRM systems and sales activity reports into a single reliable performance picture
Track and report key commercial performance indicators including occupancy ADR RevPAR RevPAR Index RGI market share revenue pace group pace transient pace lead conversion and sales productivity
Design and maintain dashboards and automated reporting tools that reduce manual effort and improve data accessibility for corporate and property leadership
Develop and maintain sales accountability reporting that measures prospecting activity sales calls site visits lead generation group production and corporate account performance across all properties
Partner with directors of sales and the COO to identify performance gaps establish accountability benchmarks and track progress against commercial targets
Provide regular reporting on sales pipeline health and conversion rates to support revenue forecasting
Track brand compliance and performance metrics across Marriott Hilton and other brand properties including guest satisfaction scores loyalty contribution digital performance brand ranking and quality assurance scores
Identify trends and patterns impacting brand positioning guest experience scores and loyalty performance communicate findings with recommended action steps
Produce weekly monthly quarterly and annual performance reports for ownership groups corporate leadership asset management meetings and budget reviews
Prepare and present executive-level performance presentations in a concise data-forward and actionable format
Ensure all reporting is accurate timely and consistently formatted to PAH standards
Support the annual budgeting and forecasting process by validating revenue assumptions and providing historical performance context
Assist in the development of performance improvement plans and strategic planning initiatives at the property and portfolio level
Track the progress and outcomes of action plans and operational initiatives against established KPIs