Kinseth Hospitality logo

Hotel Club Room Host

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.25 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Daily Pay
401k
Paid training
Paid Time Off
Referral program
Employee Discounts

Job Description

Kinseth Hotel Corporation is a well-established hospitality company operating a network of hotels and restaurants known for delivering exceptional guest experiences through high-quality service and comfort. As a family-owned company, Kinseth Hotel Corporation focuses on fostering a positive work environment for employees while consistently maintaining excellent standards across all properties. The corporation has earned a strong reputation within the hospitality industry for its commitment to guest satisfaction, staff development, and community involvement. Hospitality professionals looking for growth and stability will find a welcoming and encouraging workplace within Kinseth's portfolio of hotels and dining establishments. The company offers competitive benefits and opportunities designed to support employees both personally and professionally.

This specific role involves maintaining and servicing the hotel lobby breakfast, refreshment areas, or concierge rooms to ensure these spaces are clean, well-stocked, and inviting for guests throughout their stay. Key responsibilities include managing food and beverage items, restocking supplies, cleanliness, and handling guest inquiries in a courteous manner. The position requires a proactive approach to ensure that all guest areas related to food service and lobby amenities consistently meet high standards. In addition to routine cleaning and stocking duties, employees help maintain other public and guest areas, collaborating with different teams to create a welcoming atmosphere.

The role emphasizes attention to detail, effective communication with management concerning inventory or maintenance issues, and adherence to corporate policies regarding safety, dress code, and professionalism. Physical demands include standing, walking, lifting, and occasional climbing to perform daily tasks effectively. Employees in this role must be able to handle moderate physical activity while providing excellent customer service and ensuring cleanliness and order. This is an essential position contributing directly to guest satisfaction and overall hotel operation efficiency.

Kinseth Hotel Corporation values dedication and professionalism, offering a supportive work environment with structured training programs, enabling employees to grow within the company. The role includes paid training to help employees quickly become familiar with company standards and practices. The compensation and benefits package includes health, dental, vision, and other benefits after a 60-day probationary period, along with 401k plans and daily pay options. Additional perks include paid time off (PTO), referral incentives, and discounts at all Kinseth properties, underscoring the company’s commitment to employee well-being and satisfaction. This position is ideal for individuals seeking a stable career in hospitality with opportunities for advancement in a reputable corporation committed to quality and guest service excellence.

Job Requirements

  • ability to stand and walk for extended periods
  • ability to lift and move up to 25 pounds frequently and up to 50 pounds occasionally
  • availability to work flexible shifts including early mornings and weekends
  • ability to follow KHC policies including dress code and safety standards
  • must maintain a professional image and report to work as scheduled
  • ability to perform cleaning and stocking duties requiring physical activity
  • good vision including close, distance, peripheral, and depth perception

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in hospitality or customer service roles helpful
  • strong communication skills
  • ability to follow instructions and complete tasks efficiently
  • basic understanding of inventory management
  • ability to work well in a team environment
  • attention to detail and a proactive work ethic

Job Duties

  • meet and greet hotel guests and answer questions and inquiries
  • put away weekly delivery of supplies and rotate stock
  • re-stock food and beverage items on hotel bar as guests deplete them and put away food and supplies at end of meal period
  • wash dishes and food trays
  • clean microwaves
  • clear and wipe counters and tables, place centerpieces on tables and remove salt/pepper shakers
  • fill coffee pots before leaving
  • fill hot water dispenser and electric steamers to prepare for the next day
  • dispose of trash and wipe down trash cans
  • break down cardboard boxes and carry out to the trash/recycling receptacle
  • vacuum and mop dining area and pantry
  • organize pantry
  • complete hotel pantry communication log for other shifts and hotel employees to review
  • communicate inventory shortages, maintenance issues, or guest complaints to manager
  • assist with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as requested

Job Criteria

Experience

Entry Level (1-2 years)


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