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Job Overview
Benefits
Health Insurance
Dental Insurance
Vision Insurance
DailyPay
401k
Paid training
Paid Time Off
Referral program
Employee Discounts
Job Description
Holiday Inn Express located at 240 Jordan Creek Parkway West Des Moines, IA, is part of the renowned Kinseth Hotel Corporation family. With 190 Holiday Inn Express properties nationwide, the company is widely recognized for offering high-quality accommodations with exceptional customer service. Holiday Inn Express is a leading brand in the hospitality industry, focusing on providing guests with a comfortable and welcoming environment whether they are traveling for business or leisure. The property in West Des Moines is a premier hotel that prides itself on cleanliness, friendliness, and top-notch amenities tailored to meet the needs of diverse travelers. This hotel... Show More
Job Requirements
- High school diploma or equivalent
- Ability to lift up to 50 pounds
- Previous experience in hospitality or customer service preferred
- Ability to stand and walk for extended periods
- Must adhere to hotel dress code and safety policies
- Good communication skills
- Availability to work various shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or housekeeping preferred
- Ability to communicate effectively and provide excellent customer service
- Strong organizational skills
- Ability to work in a fast-paced environment
- Physical ability to lift and move up to 50 pounds
- Attention to detail
- Ability to follow instructions and hotel policies
- Basic knowledge of safety and sanitation standards
Job Duties
- Meet and greet hotel guests and answer questions and inquiries
- Puts away weekly delivery of supplies and rotates stock
- Re-stocks food and beverage items on hotel bar as guests deplete them and puts away food and supplies at end of meal period
- Washes dishes and food trays
- Cleans microwaves
- Clears and wipes counters and tables, places centerpieces on tables and removes salt/pepper shakers
- Fills coffee pots before leaving
- Fills hot water dispenser and electric steamers to prepare for the next day
- Disposes of trash and wipes down trash cans
- Breaks down cardboard boxes and carries out to the trash/recycling receptacle
- Vacuums and mops dining area and pantry
- Organizes pantry
- Completes hotel pantry communication log for other shifts and hotel employees to review
- Communicates inventory shortages, maintenance issues, or guest complaints to manager
- Assists with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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