Job Overview
Compensation
Hourly
Range $12.25 - $14.75
Benefits
Competitive wages
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid training
Paid PTO
Referral program
DailyPay
Employee Discounts
Job Description
Kinseth Hotel Corporation (KHC) is a renowned hotel management company known for operating a collection of quality hotels and resorts that emphasize exceptional service and guest satisfaction. With a strong commitment to providing comfortable accommodations, warm hospitality, and an inviting atmosphere, KHC has established itself as a trusted name in the hospitality industry. The corporation operates various properties that cater to diverse travelers including business professionals, families, and vacationers seeking premium experiences. KHC's hotels offer a range of amenities such as on-site dining, fitness centers, pools, and meeting facilities, all maintained with high standards to ensure guests enjoy a seamless and memorable stay.
The role being offered is a Hospitality Support Associate who will primarily manage the hotel lobby breakfast/refreshment area or concierge room, ensuring these spaces remain well-stocked, clean, and orderly. This position involves greeting guests with a friendly demeanor and responding to their questions and inquiries, creating a welcoming environment from the moment guests enter the hotel. The role also requires diligent upkeep of food and beverage supplies, including restocking the hotel bar as needed and organizing inventory received from weekly deliveries. The associate will undertake numerous cleaning responsibilities such as washing dishes, cleaning waffle irons and microwaves, clearing counters and tables, and handling trash disposal to maintain hygienic conditions.
Additionally, this position demands attention to detail for maintaining the visual appeal of the dining area, such as placing centerpieces on tables and removing salt and pepper shakers when appropriate. The associate will prepare coffee pots and hot water dispensers to ensure readiness for subsequent service periods. Duties further extend to vacuuming and mopping floors, organizing the pantry, and communicating inventory shortages, maintenance concerns, or guest complaints to management to guarantee operational efficiency. This multifaceted role occasionally includes assisting with the cleaning of other public spaces like restrooms, the pool area, fitness center, lobby, guest rooms, laundry, or participating in special cleaning projects as directed by management.
The working environment necessitates a candidate with the physical capability to stand, walk, use their hands and arms, and occasionally lift or move heavy items weighing up to 50 pounds. Employees must adhere strictly to all Kinseth Hotel Corporation policies including dress code, safety mandates, and performance standards, consistently projecting a professional image and maintaining punctuality. Benefit offerings include competitive starting wages, health, dental, and vision insurance after 60 days, a 401k savings plan, paid training, paid time off, a referral program, DailyPay access, and special discounts at all Kinseth hotels and restaurants. This role is ideal for individuals passionate about delivering excellent guest service and working in a dynamic, team-oriented hospitality setting.
The role being offered is a Hospitality Support Associate who will primarily manage the hotel lobby breakfast/refreshment area or concierge room, ensuring these spaces remain well-stocked, clean, and orderly. This position involves greeting guests with a friendly demeanor and responding to their questions and inquiries, creating a welcoming environment from the moment guests enter the hotel. The role also requires diligent upkeep of food and beverage supplies, including restocking the hotel bar as needed and organizing inventory received from weekly deliveries. The associate will undertake numerous cleaning responsibilities such as washing dishes, cleaning waffle irons and microwaves, clearing counters and tables, and handling trash disposal to maintain hygienic conditions.
Additionally, this position demands attention to detail for maintaining the visual appeal of the dining area, such as placing centerpieces on tables and removing salt and pepper shakers when appropriate. The associate will prepare coffee pots and hot water dispensers to ensure readiness for subsequent service periods. Duties further extend to vacuuming and mopping floors, organizing the pantry, and communicating inventory shortages, maintenance concerns, or guest complaints to management to guarantee operational efficiency. This multifaceted role occasionally includes assisting with the cleaning of other public spaces like restrooms, the pool area, fitness center, lobby, guest rooms, laundry, or participating in special cleaning projects as directed by management.
The working environment necessitates a candidate with the physical capability to stand, walk, use their hands and arms, and occasionally lift or move heavy items weighing up to 50 pounds. Employees must adhere strictly to all Kinseth Hotel Corporation policies including dress code, safety mandates, and performance standards, consistently projecting a professional image and maintaining punctuality. Benefit offerings include competitive starting wages, health, dental, and vision insurance after 60 days, a 401k savings plan, paid training, paid time off, a referral program, DailyPay access, and special discounts at all Kinseth hotels and restaurants. This role is ideal for individuals passionate about delivering excellent guest service and working in a dynamic, team-oriented hospitality setting.
Job Requirements
- High school diploma or equivalent
- Ability to perform physical tasks such as standing, walking, lifting up to 50 pounds, stooping, kneeling, crouching
- Must follow all company policies including dress code and safety standards
- Ability to work flexible hours including early mornings
- Reliable and punctual
- Strong attention to detail and organizational skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or food service preferred
- Strong communication skills
- Ability to work independently and as part of a team
- Basic knowledge of food safety and sanitation practices
- Ability to follow instructions and company policies
- Customer service orientation
Job Duties
- Meet and greet hotel guests and answer questions and inquiries
- Puts away weekly delivery of supplies and rotates stock
- Re-stocks food and beverage items on hotel bar as guests deplete them and puts away food and supplies at end of meal period
- Washes dishes and breakfast food trays
- Cleans waffle irons and microwaves
- Clears and wipes counters and tables, places centerpieces on tables and removes salt/pepper shakers
- Fills coffee pots before leaving
- Fills hot water dispenser and electric steamers to prepare for the next day
- Disposes of trash and wipes down trash cans
- Breaks down cardboard boxes and carries out to the trash/recycling receptacle
- Vacuums and mops dining area and pantry
- Organizes hotel pantry
- Completes pantry communication log for other shifts and hotel employees to review
- Communicates inventory shortages, maintenance issues, or guest complaints to manager
- Assists with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as requested
Job Location
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