Hotel Breakfast Attendant

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.25 - $14.75
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Paid training
Paid Time Off
Employee Discounts

Job Description

The Residence Inn by Marriott Ankeny is a premier hotel located in the vibrant heart of The District at Prairie Trail. Known for its exceptional hospitality and welcoming atmosphere, this hotel is part of the globally recognized Marriott International portfolio, renowned for its commitment to quality, comfort, and guest satisfaction. The Residence Inn Ankeny offers guests a unique experience that combines the comfort of home with the luxury of a hotel stay, featuring spacious suites, modern amenities, and convenient access to local attractions, dining, and shopping centers. This establishment is ideal for business travelers, families, and vacationers seeking a relaxing yet productive environment during their stay.

The Residence Inn Ankeny is currently seeking a dedicated part-time Breakfast Attendant with additional hours dedicated to maintaining the cleanliness and orderliness of public areas. This role is vital as it represents a guest's first contact point in the morning, setting the tone for their entire day. The Breakfast Attendant operates primarily during early morning hours from Wednesday through Saturday, from 5:30 am to 11:30 am, while public area responsibilities are typically scheduled for Mondays from 8 am to 4 pm. This position is perfect for early risers who enjoy engaging with guests and maintaining a clean, welcoming environment.

As a Breakfast Attendant, you will be responsible for greeting guests warmly, ensuring their breakfast experience is pleasant and energizing. Beyond serving, you will ensure the dining area is well-stocked, clean, and prepared for the next day’s service. Responsibilities include handling food storage, cleaning breakfast equipment like waffle irons and microwaves, replenishing supplies, and maintaining a tidy breakfast area. The role also extends to public space upkeep, including restrooms, the pool area, the fitness center, and the guest laundry facilities. This multifaceted role not only requires excellent customer service skills but also attention to detail and the ability to manage several tasks efficiently.

Working for the Residence Inn by Marriott Ankeny means becoming part of a team that values professionalism, hospitality, and a strong commitment to guest satisfaction. The hotel offers numerous benefits, including health, dental, and vision insurance after 60 days, a 401k retirement plan, paid training, paid time off, a referral program, and discounts at all Kinseth Hotel Corporation hotels and restaurants. Employees are welcomed into a supportive environment that encourages growth and values each member's contribution to creating memorable guest experiences.

In this role, the Breakfast Attendant will also be responsible for communicating inventory shortages, maintenance issues, and guest feedback to management, ensuring that all operations run smoothly and any concerns are promptly addressed. The position comes with specific physical demands such as standing, walking, lifting up to 50 pounds occasionally, and performing tasks that require dexterity and mobility, thus requiring candidates who are physically capable and safety-conscious.

The Residence Inn by Marriott Ankeny maintains strict adherence to Kinseth Hotel Corporation policies, including dress code, safety regulations, and performance standards, ensuring a professional and safe work environment for all employees. If you are an early bird who thrives in a dynamic, guest-oriented environment and values teamwork and excellence, this part-time Breakfast Attendant position offers a fulfilling and engaging opportunity to join a respected hospitality leader.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a related field preferred
  • Ability to work early morning hours Wednesday through Saturday
  • Flexibility to work additional hours on Mondays
  • Ability to stand, walk, and perform physical tasks
  • Must be able to lift up to 50 pounds occasionally
  • Must follow all company policies and procedures
  • Must maintain professional appearance and behavior
  • Good communication skills
  • Reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hotel housekeeping or food service preferred
  • Strong communication and customer service skills
  • Ability to follow safety and health regulations
  • Basic knowledge of cleaning chemicals and supplies
  • Ability to work early morning hours and flexible schedule
  • Detail-oriented and able to maintain cleanliness standards
  • Ability to lift and move objects up to 50 pounds
  • Positive and friendly attitude

Job Duties

  • Meet and greet hotel guests and answer questions and inquiries
  • Put away weekly delivery of supplies and rotate stock
  • Re-stock food and beverage items on hotel bar as guests deplete them and put away food and supplies at end of meal period
  • Wash dishes and breakfast food trays
  • Clean waffle irons and microwaves
  • Clear and wipe counters and tables, place centerpieces on tables and remove salt/pepper shakers
  • Fill coffee pots before leaving
  • Fill hot water dispenser and electric steamers to prepare for the next day
  • Dispose of trash and wipe down trash cans
  • Break down cardboard boxes and carry out to the trash/recycling receptacle
  • Vacuum and mop dining area and pantry
  • Organize hotel pantry
  • Complete pantry communication log for other shifts and hotel employees to review
  • Communicate inventory shortages, maintenance issues, or guest complaints to manager
  • Assist with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as requested

Job Criteria

Experience

No experience required


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