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Job Overview
Compensation
Salary
Range $10.00 - $11.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Meal allowance
Job Description
The hotel restaurant seeking to hire a dedicated Food and Beverage Server prides itself on delivering exceptional dining experiences combined with excellent customer service. Established as a prominent part of the hospitality industry, this hotel offers guests not only comfortable accommodations but also an inviting restaurant environment where quality food and impeccable service are top priorities. This role is critical in maintaining the high standards for which the hotel is known, ensuring that each customer’s dining experience is enjoyable and memorable. The Food and Beverage Server position is a vital member of the restaurant team, responsible for providing prompt, courteous,... Show More
Job Requirements
- At least 1 year of restaurant serving experience
- Must be flexible in work hours to accommodate last minute changes in scheduling
- Must have strong interpersonal skills to engage and interact with associates and guests
- Must be able to stand for long periods of time
- Displays working knowledge of cash register to ring up bills
- Ability to accurately handle cash, credit cards and checks
- Ability to add, subtract, multiply, and divide numbers
Job Qualifications
- At least 1 year of restaurant serving experience
- Strong interpersonal skills to engage and interact with associates and guests
- Working knowledge of cash register operations
- Ability to accurately handle cash, credit cards and checks
- Ability to add, subtract, multiply, and divide numbers
- Fluency in the English language
- Ability to work any hours or days necessary to meet business requirements
Job Duties
- Meet and exceed customer and team member expectations by providing service and teamwork
- Provide prompt, courteous service by bussing, serving, and setting tables
- Accurately record, pre-check, and pick up all food and beverage orders
- Serve customers their food and beverage orders in a prompt and courteous manner
- Set tables as needed prior to customer arrival
- Contribute to customer satisfaction by attending to restaurant customer needs
- Acquire a working knowledge of hotel, in-house facilities, and local information to respond to customer questions
- Inform host/hostess or manager of any customer dissatisfaction
- Ensure that breakfast area/restaurant is in proper condition for arrival of customers
- Verify workstations are stocked, neat and orderly
- Check the overall condition of the dining room ensuring readiness for customers
- Stock breakfast bar items and assist cook as needed in set up of hot dishes
- Process customer restaurant bills promptly and accurately
- Send all room charges immediately to Front Desk for posting
- Inquire into the level of satisfaction experienced by the customer and attempt to rectify complaints or refer them to the manager
- Issue customer bills in accordance with hotel policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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