Hotel Banquet Captain - The Loom Hotel

The Loom Hotel, Autograph Collection, is a distinctive boutique hotel located in Providence, Rhode Island, celebrated for its blend of rich history, creative design, and exemplary hospitality. Drawing inspiration from Providence's renowned textile heritage, The Loom Hotel offers guests an elegant and thoughtfully designed environment that harmoniously combines luxury accommodations with the vibrant cultural essence of the city. This unique hotel stands out not only for its elegant ambiance but also for its dedication to providing personalized, guest-centric experiences that celebrate both local culture and sophisticated hospitality. Working at The Loom Hotel means becoming part of a dynamic team committed to weaving together history, comfort, and creativity to create memorable stays for guests from around the world. Employees at The Loom enjoy a collaborative and inspiring work atmosphere where innovation and tradition are interlaced to foster excellence in service and guest relations.

The role of Banquet Captain at The Loom Hotel is pivotal in ensuring the flawless execution of banquet and event functions within the hotel's banquet department. Reporting to the Banquet Manager, Supervisor, or Director, this non-exempt position demands a leader who is highly detail-oriented and focused on providing exceptional guest services. The Banquet Captain oversees the setup, service, and breakdown of food and beverage functions, ensuring that every event runs smoothly and meets the high standards of The Loom Hotel. This role requires strong leadership to supervise and coordinate banquet staff effectively, maintaining seamless communication between the kitchen and service teams to guarantee timely service and guest satisfaction. Responsibilities include conducting pre-function meetings, managing event logistics according to Banquet Event Orders, and ensuring all food service areas are clean and orderly before, during, and after events. The Banquet Captain also plays an essential role in anticipating guest needs, managing beverage service in compliance with regulations, and accurately preparing and submitting banquet event summaries. Candidates for this role should be capable of meeting physical demands such as standing, bending, and lifting items up to 50 pounds repeatedly. Working at The Loom Hotel as a Banquet Captain offers a rewarding opportunity to be part of a prestigious hospitality team dedicated to excellence, creativity, and the celebration of local culture through outstanding service and event management.