Hotel Assistant Housekeeper

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.75 - $16.25
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Daily Pay
401k
Paid training
Paid PTO
Referral program
Employee Discounts

Job Description

The Residence Inn Ankeny is a distinguished hotel located in the heart of The District at Prairie Trail in Ankeny, offering guests a comfortable and upscale lodging experience. This establishment is part of the renowned Kinseth Hotel Corporation, known for its commitment to quality service, hospitality excellence, and guest satisfaction. The hotel provides modern amenities, spacious accommodations, and a warm, inviting atmosphere that caters to both business and leisure travelers. It prides itself on maintaining high standards in cleanliness and customer care, ensuring every guest's stay is pleasant and memorable. With a strategic location and a welcoming environment, the Residence Inn Ankeny represents an excellent professional environment for hospitality workers.

The hotel is currently seeking a dedicated Housekeeping Supervisor to join its team. This position is vital in maintaining the cleanliness and organization of guest rooms, public areas, and laundry facilities. The Housekeeping Supervisor will assist the Executive Housekeeper to ensure that all rooms meet Marriott's exemplary standards. The role involves supervising the housekeeping staff by assigning daily tasks, inspecting completed work, and providing training to new employees. The supervisor will play a critical role in ensuring guest satisfaction by responding promptly to guest requests and concerns related to housekeeping services.

The job requires mandatory weekend availability and demands a strong attention to detail, given the importance of maintaining immaculate standards expected in the hospitality industry. Experience with Marriott housekeeping protocols is a considerable advantage for applicants. Beyond the primary focus on guest rooms, this role also encompasses responsibilities such as assisting with the cleaning and upkeep of other hotel spaces, including corridors, lobbies, and laundry areas. The Housekeeping Supervisor will collaborate closely with the front desk team to update room inventory status and maintain efficient communication across departments.

Other key duties include monitoring and reporting the condition of carpets, drapes, and furniture, managing hotel linens and supplies, and ensuring proper storage and security of housekeeping keys. The role involves physical tasks such as standing, walking, bending, lifting, and using hands for handling cleaning equipment and supplies, requiring good physical fitness and stamina. This position also embraces leadership functions such as guiding the housekeeping team in adherence to safety and hotel policies while fostering a professional workplace culture.

The Residence Inn Ankeny offers an attractive package to its employees which includes health, dental, vision, and other insurance benefits beginning after 60 days of employment. Additional perks include participation in a 401k retirement plan, paid training to enhance professional development, paid time off, daily pay options, and a referral program. Employees also enjoy discounts at all Kinseth Hotel Corporation hotels and restaurants. This comprehensive benefits package reflects the company’s dedication to its workforce and provides opportunities for career growth within the hospitality sector.

If you are committed to upholding the highest housekeeping standards, enjoy working in a team-oriented environment, and are ready to take on a leadership role, the Housekeeping Supervisor position at Residence Inn Ankeny is an excellent opportunity to advance your hospitality career in a supportive and rewarding setting.

Job Requirements

  • High school diploma or equivalent
  • prior housekeeping or supervisory experience in a hotel environment
  • mandatory availability to work weekends
  • attention to detail
  • ability to stand, walk, bend, lift up to 50 pounds
  • good communication skills
  • ability to follow safety and hotel policies
  • familiarity with housekeeping equipment and chemicals

Job Qualifications

  • High school diploma or equivalent
  • prior housekeeping experience especially in a hotel setting
  • experience with Marriott housekeeping standards preferred
  • strong attention to detail
  • good communication and interpersonal skills
  • ability to supervise and train staff
  • knowledge of housekeeping safety and procedures
  • ability to handle multiple tasks and prioritize
  • physical ability to perform required duties

Job Duties

  • Cleans hotel guestrooms, bathrooms, corridors, lobbies and laundry as needed or assigned
  • assigns work to housekeeping personnel when the Executive Housekeeper is absent
  • assists in training/developing personnel in housekeeping duties, safety and KHC policies/procedures
  • communicates regularly with Front Desk on status of room inventory and updates front desk system as necessary or allowed
  • ensures guest satisfaction through quick attention to questions, concerns or problems
  • communicates needs for room supplies, furniture/room renovation or replacements, room maintenance
  • examines carpets, drapes and furniture for stains, damage, or wear
  • assists in the planning of carpet shampooing, turning of mattresses and spring/fall extensive cleaning
  • checks and counts hotel linens and supplies
  • records inspection results and notifies cleaning personnel of inadequacies
  • assists Executive Housekeeper in the proper storage and security of all housekeeping room keys
  • assists with guest lost and found items

Job Criteria

Experience

Mid Level (3-7 years)


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