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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.75 - $16.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Daily Pay
401k
Paid training
Paid PTO
Referral program
Employee Discounts
Job Description
The Residence Inn Ankeny is a distinguished hotel located in the heart of The District at Prairie Trail in Ankeny, offering guests a comfortable and upscale lodging experience. This establishment is part of the renowned Kinseth Hotel Corporation, known for its commitment to quality service, hospitality excellence, and guest satisfaction. The hotel provides modern amenities, spacious accommodations, and a warm, inviting atmosphere that caters to both business and leisure travelers. It prides itself on maintaining high standards in cleanliness and customer care, ensuring every guest's stay is pleasant and memorable. With a strategic location and a welcoming environment, the Residence... Show More
Job Requirements
- High school diploma or equivalent
- prior housekeeping or supervisory experience in a hotel environment
- mandatory availability to work weekends
- attention to detail
- ability to stand, walk, bend, lift up to 50 pounds
- good communication skills
- ability to follow safety and hotel policies
- familiarity with housekeeping equipment and chemicals
Job Qualifications
- High school diploma or equivalent
- prior housekeeping experience especially in a hotel setting
- experience with Marriott housekeeping standards preferred
- strong attention to detail
- good communication and interpersonal skills
- ability to supervise and train staff
- knowledge of housekeeping safety and procedures
- ability to handle multiple tasks and prioritize
- physical ability to perform required duties
Job Duties
- Cleans hotel guestrooms, bathrooms, corridors, lobbies and laundry as needed or assigned
- assigns work to housekeeping personnel when the Executive Housekeeper is absent
- assists in training/developing personnel in housekeeping duties, safety and KHC policies/procedures
- communicates regularly with Front Desk on status of room inventory and updates front desk system as necessary or allowed
- ensures guest satisfaction through quick attention to questions, concerns or problems
- communicates needs for room supplies, furniture/room renovation or replacements, room maintenance
- examines carpets, drapes and furniture for stains, damage, or wear
- assists in the planning of carpet shampooing, turning of mattresses and spring/fall extensive cleaning
- checks and counts hotel linens and supplies
- records inspection results and notifies cleaning personnel of inadequacies
- assists Executive Housekeeper in the proper storage and security of all housekeeping room keys
- assists with guest lost and found items
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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