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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $62,000.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
weekly pay
Paid vacation
paid sick days
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
401k retirement plan with company match
travel discounts on branded properties
Career growth opportunities
Job Description
Hampton Inn & Suites by Hilton-Buffalo Downtown is a vibrant and welcoming hotel located at 220 Delaware Avenue in the heart of Buffalo, New York. This hotel features 140 beautifully appointed rooms and suites, offering a comfortable and convenient stay for both business and leisure travelers. Located just off Interstate 190, the hotel provides easy access to key attractions such as the KeyBank Center and Canalside, which are popular venues for sports, entertainment, and recreational activities. Guests can also benefit from proximity to the free downtown NFTA Metro train, situated just two blocks away, making transportation within Buffalo seamless and... Show More
Job Requirements
- Two years of related management experience
- Extensive experience with rooms, housekeeping, and food and beverage
- Bachelor’s degree in hotel management, business, or related field or equivalent experience
- Expertise in standard hotel management systems
- Hands-on leadership
- Valid driver’s license
Job Qualifications
- Bachelor’s degree in hotel management, business, or related field
- Two years related management experience
- Extensive knowledge of hotel rooms, housekeeping, and food and beverage operations
- Expertise in standard hotel management systems
- Hands-on leadership skills
- Working knowledge of hotel operations including security, safety, HR relations, quality assurance, and long range planning
- Valid driver’s license
Job Duties
- Manage the operations of hotels as needed during management absences
- Oversee facility operations including guest services, housekeeping, maintenance, sales, food and beverage, and human resources
- Manage front office operations and directly supervise front desk and food and beverage staff
- Resolve guest concerns while maintaining high franchise Guest Service scores
- Foster a positive and cooperative work environment between staff and management
- Interview, hire, train, appraise, reward, and coach employees
- Perform administrative tasks such as reporting, inventories, and accounting processes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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