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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $62,000.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
weekly pay
Paid vacation
sick days
Holidays
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Travel Discounts
Career growth opportunities
Job Description
Hampton Inn & Suites by Hilton-Buffalo Downtown is a distinguished hotel located at 220 Delaware Avenue, Buffalo, NY 14202. This establishment is part of the extensive and award-winning portfolio of Buffalo Lodging Associates, a reputable hotel management company based out of Canton, MA. Founded in 1996, Buffalo Lodging Associates has grown to manage 50 hotel properties across the United States, partnering with some of the most respected names in the hospitality industry including Marriott International, Hilton Worldwide, InterContinental Hotels Group, Choice Hotel International, and Radisson Hotels. The company places a strong emphasis on true hospitality, innovation, and associate dedication which... Show More
Job Requirements
- two years related management experience
- bachelor’s degree in hotel management, business, or related field or equivalent combination of education and experience
- extensive experience with rooms, housekeeping and food and beverage
- working knowledge of hotel operations including security and safety programs, personnel relations, quality assurance programs, long range planning
- expertise in standard hotel management systems
- hands-on leadership
- valid driver’s license
Job Qualifications
- bachelor’s degree in hotel management, business, or related field or equivalent combination of education and experience
- two years related management experience
- extensive experience with rooms, housekeeping and food and beverage
- working knowledge of hotel operations including security and safety programs, personnel relations, quality assurance programs, long range planning
- expertise in standard hotel management systems
- hands-on leadership
- valid driver’s license
Job Duties
- manage the operations of hotels as need, when there is an absence of management at the property, or assisting with leadership as assigned
- oversee the facility operations in the absence of the general manager including guest services, housekeeping, maintenance, sales, food and beverage and human resources
- manage the front office operations and supervise directly the front desk and food and beverage staff
- resolve guest concerns while maintaining high franchise guest service scores
- foster a positive, cooperative work environment between staff and management
- supervise interviewing, hiring, training employees, appraising performance, rewarding and coaching employees
- perform administrative tasks such as reporting, inventories, accounting processes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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