Hotel Assistant General Manager

Kimpton Hotels & Restaurants is a pioneer in boutique hotel hospitality, founded in San Francisco in 1981 with a rich heritage of creating heartfelt and human connections through exceptional service. Emphasizing personal experiences and genuine hospitality, Kimpton has continued to evolve as a leader in the boutique hotel industry, developing a distinctive culture that celebrates individuality, creativity, and self-leadership. This culture fosters an environment where every employee is encouraged to be their authentic self and empowered to make meaningful contributions to the community, guests, and their coworkers. The company’s commitment to diversity and inclusion is integral to its mission, reflecting the eclectic and welcoming atmosphere experienced by guests and employees alike.

The Assistant General Manager role at Kimpton hotels is a unique opportunity to lead and inspire within this dynamic hospitality environment. With a salary of $98,000 plus eligibility for bonus pay, this full-time position offers a rewarding career path for individuals passionate about delivering exceptional guest experiences and operational excellence. The role involves strategic oversight and hands-on leadership of multiple hotel departments, ensuring that brand standards are consistently upheld while fostering a vibrant culture of hospitality and innovation. The Assistant General Manager collaborates with various teams including Front Office, Housekeeping, Security, Engineering, Reservations, and Food & Beverage to guarantee that guests’ expectations are exceeded and that hotel operations run smoothly and efficiently.

In this role, the Assistant General Manager supports the General Manager in directing all hotel operations, including managing financial budgets, capital improvements, and guest satisfaction programs. Leading a team of department managers, this role requires outstanding leadership skills, the ability to manage diverse teams, and a passion for creating personalized guest experiences. The position demands flexibility, excellent organizational capabilities, and a proactive approach to problem-solving and multitasking. Additionally, candidates should be comfortable working a flexible schedule including evenings, weekends, and holidays. Proficiency with hospitality systems like Opera and Microsoft Office Suite is preferred, along with a demonstrated ability to handle challenging situations with diplomacy and integrity.

Kimpton’s entrepreneurial spirit and dedication to creating a distinctive, guest-centered experience create an exciting and empowering workplace where every employee’s contributions matter. This role is ideal for a hospitality professional seeking to grow in a vibrant, supportive, and creatively stimulating environment. In addition to competitive compensation, the position offers a comprehensive benefits package including paid time off, medical, dental, and vision insurance, 401(k) retirement plans, and many other perks designed to support employees’ well-being and professional growth. Kimpton Hotels & Restaurants invites candidates who are eager to lead with heart, integrity, and innovation to join their exceptional team and help continue the tradition of connecting people through meaningful hospitality.