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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $98,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
Bonus Pay
Comprehensive benefits package
Job Description
Kimpton Hotels & Restaurants is a pioneer in boutique hotel hospitality, founded in San Francisco in 1981 with a rich heritage of creating heartfelt and human connections through exceptional service. Emphasizing personal experiences and genuine hospitality, Kimpton has continued to evolve as a leader in the boutique hotel industry, developing a distinctive culture that celebrates individuality, creativity, and self-leadership. This culture fosters an environment where every employee is encouraged to be their authentic self and empowered to make meaningful contributions to the community, guests, and their coworkers. The company’s commitment to diversity and inclusion is integral to its mission, reflecting... Show More
Job Requirements
- 3+ years management experience in hospitality
- bachelor's degree preferred
- ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity
- experience with Opera and Microsoft Office Suite is preferred
- a genuine passion for guest service
- outstanding organizational abilities and skill for taking initiative, problem-solving, multi-tasking, and prioritizing
- flexible schedule, able to work evenings, weekends and holidays
Job Qualifications
- bachelor's degree preferred
- 3+ years management experience in hospitality
- experience with Opera and Microsoft Office Suite is preferred
- ability to diplomatically deal with difficult situations and people
- outstanding organizational abilities and skill for taking initiative, problem-solving, multi-tasking, and prioritizing
- a genuine passion for guest service
- flexible schedule, able to work evenings, weekends and holidays
Job Duties
- assist general manager in directing and leading all hotel operations ensuring and setting a high level of guest service
- support with managing the financial expenses of hotel operations ensuring that all expenses stay within budget
- identify capital needs and support maintenance of the overall condition of the hotel
- build and innovate guest satisfaction programs for housekeeping and front desk
- assist with reservations and guest inquiries when needed
- review team schedules and at times lead all aspects of hotel departments such as security, engineering, reservations as well as monitor and maintain property interfaces
- lead, train, and develop a team of high performing hotel department managers
- work closely with restaurants and bars, catering, sales, and banquets to ensure that all guest needs are met
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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