Hotel Assistant General Manager

Kimpton Hotels & Restaurants is a renowned boutique hospitality company founded in 1981 with a deep commitment to creating heartfelt and human connections. Rooted in San Francisco's entrepreneurial spirit, Kimpton has pioneered new standards in boutique hotel experiences, emphasizing authentic and meaningful engagements between guests and staff alike. The company prides itself on its lively, rebellious, and genuine culture that encourages individuality, creativity, self-leadership, and a passion for hospitality. With a focus on diversity and inclusion, Kimpton fosters an environment where employees feel empowered to bring their true selves to work and contribute meaningfully to an atmosphere that is both exciting and welcoming.

The role of Assistant General Manager at Kimpton Hotels is central to maintaining and elevating this unique hospitality experience. This full-time position is designed for a dynamic, skilled leader who excels in hospitality management and is passionate about delivering outstanding guest services. The Assistant General Manager collaborates closely with the General Manager, Front Office Manager, and Director of Housekeeping to ensure all brand standards are met, operational budgets are managed effectively, and company culture and programs are actively supported. Responsibilities extend to overseeing hotel departments such as Security, Engineering, and Reservations, building innovative guest satisfaction programs, and fostering development among department managers.

This role demands strong organizational skills, diplomacy in handling complex situations, and a genuine passion for guest service. Flexibility is essential, as the position requires availability during evenings, weekends, and holidays. The Assistant General Manager is more than just an operational leader; they are a key culture carrier who embodies Kimpton's values of creativity, authenticity, and heartfelt human connection. By nurturing an environment where both guests and employees thrive, this role is pivotal in driving the ongoing success and distinctiveness of Kimpton Hotels.