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Kimpton Hotels and Restaurants logo

Hotel Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $34,000.00 - $55,900.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development programs
Diverse and Inclusive Work Environment

Job Description

Kimpton Hotels & Restaurants is a renowned boutique hospitality company founded in 1981 with a deep commitment to creating heartfelt and human connections. Rooted in San Francisco's entrepreneurial spirit, Kimpton has pioneered new standards in boutique hotel experiences, emphasizing authentic and meaningful engagements between guests and staff alike. The company prides itself on its lively, rebellious, and genuine culture that encourages individuality, creativity, self-leadership, and a passion for hospitality. With a focus on diversity and inclusion, Kimpton fosters an environment where employees feel empowered to bring their true selves to work and contribute meaningfully to an atmosphere that is both... Show More

Job Requirements

  • 3+ years management experience in hospitality
  • Bachelor's degree preferred
  • Ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity
  • Experience with Opera and Microsoft Office Suite is preferred
  • A genuine passion for guest service
  • Outstanding organizational abilities and skill for taking initiative problem-solving multi-tasking and prioritizing
  • Flexible schedule able to work evenings weekends and holidays

Job Qualifications

  • 3+ years management experience in hospitality
  • Bachelor's degree preferred
  • Ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity
  • Experience with Opera and Microsoft Office Suite is preferred
  • A genuine passion for guest service
  • Outstanding organizational abilities and skill for taking initiative problem-solving multi-tasking and prioritizing
  • Flexible schedule able to work evenings weekends and holidays

Job Duties

  • Assist General Manager in directing and leading all hotel operations ensuring and setting a high level of guest service
  • Support with managing the financial expenses of hotel operations ensuring that all expenses stay within budget
  • Identify capital needs and support maintenance of the overall condition of the hotel
  • Build and innovate guest satisfaction programs for housekeeping and front desk
  • Assist with reservations and guest inquiries when needed
  • Review team schedules and at times lead all aspects of hotel departments such as Security Engineering Reservations
  • Lead train and develop a team of high performing hotel department managers
  • Work closely with Restaurants plus Bars Catering Sales and Banquets to ensure that all guest needs are met

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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