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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,200.00 - $69,400.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
Hyatt Place Anaheim Convention Center is a prominent hotel known for its commitment to delivering exceptional guest experiences through attentive and caring associates. As part of the renowned Hyatt hotel group, it offers comfortable accommodations, top-notch amenities, and personalized services tailored to guests' needs. Located near one of the busiest convention centers in Anaheim, the hotel caters to a diverse clientele, including business travelers, tourists, and event attendees. Hyatt Place Anaheim Convention Center prides itself on maintaining high standards in service quality, operational excellence, and guest satisfaction, which collectively foster repeat business and positive reviews.
The Assistant General Manage... Show More
The Assistant General Manage... Show More
Job Requirements
- Excellent leadership skills
- analytical skills
- computer proficiency
- passion for guest service
- ability to collaborate with other departments
- ability to multitask
- work in fast-paced environment
- high attention to detail
- flexible schedule including evenings, weekends, and holidays
- college degree preferred or 4 years of related experience or equivalent combination of education and experience
- excellent English speaking, reading, and writing skills
- bilingual in English and Spanish
- ability to write reports, business correspondence, and procedure manuals
- ability to effectively present information and respond to questions from groups of managers, employees, guests, visitors, and vendors
Job Qualifications
- College degree preferred or equivalent combination of education and experience
- strong leadership and analytical skills
- proficiency in hotel management systems such as Opera and Colleague Advantage
- excellent guest service skills
- bilingual in English and Spanish
- effective communication skills including report writing and presentations
- ability to work collaboratively across departments
- experience in food and beverage management
- ability to manage budgets and financial reports
Job Duties
- Assign duties to staff and observe performance to ensure adherence to hotel policies and established operating procedures
- attract, retain, and motivate employees
- hire, train, develop, empower, coach, and counsel staff
- conduct performance and salary reviews
- maintain accurate records including financial statements and reporting
- assist in developing and managing annual budgets and marketing plans
- conduct staff and associate meetings
- oversee all hotel departments as designated
- adhere to franchise and company procedures
- resolve guest complaints and employee issues
- perform General Manager functions in their absence
- cover shifts across departments
- assist with sales and marketing efforts
- answer inquiries on hotel policies and services
- lead and maintain the hotel’s safety program
- support Front Office Manager in front desk operations and staff training
- oversee Food & Beverage operations including menu management, inventory, purchasing, and vendor relationships
- monitor budgets, labor, and expenses for profitability
- ensure compliance with health, safety, and brand standards
- review financial reports and implement cost control strategies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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