Hotel Assistant General Manager

Louisville, KY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $50,000.00 - $65,000.00

Work Schedule

Standard Hours

Benefits

$50,000 - $65,000 yearly

Job Description

Our client is a respected local hospitality company dedicated to delivering outstanding guest experiences through their exemplary hotel operations. Known for their commitment to quality and customer satisfaction, they have established themselves as a trusted name in the hospitality industry. Their focus is on creating a welcoming environment where guests can enjoy premium services and amenities, supported by a team of skilled and motivated professionals.

They are currently looking to hire an experienced Assistant General Manager to join their dynamic team. This role plays a crucial part in supporting the General Manager with the planning and oversight of the hotel... Show More

Job Requirements

High school diploma or GED
Bachelor’s degree, preferably in hospitality management
Minimum three years of managerial experience in the hospitality industry
Proven experience overseeing teams
Strong organizational skills
Excellent communication skills
Commitment to exceptional guest service

Job Qualifications

3+ years of experience working in a hotel or the hospitality industry required
Possess excellent organizational skills, communication skills, and problem-solving skills
This position requires a high school diploma or GED and a bachelor's degree, with preference given to those with a hospitality management degree
You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
This role requires a strong emphasis on putting the guest first and providing exceptional customer service

Job Duties

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations
When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience
Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards
Manage a team of front office & back of house associates in order to meet goals of retention, training, customer loyalty, and cost controls
Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
Manage compliance with company or brand-established policies and procedures and any local, state, and federal laws and regulations
Consult with the general manager to ensure that all guest service standards are met daily

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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