Hotel and Travel Manager

UniverSoul Circus, established in 1994, is a dynamic and innovative live entertainment company that combines interactive circus arts, theater, and music to create a captivating experience for audiences of all ages. The company prides itself on its unique approach to performance, blending bold artistic expression with a celebration of global urban pop culture. With a diverse cast of international performers, UniverSoul Circus reflects the cultural richness of the world, making every show a vibrant and memorable event. As a leader in the live entertainment industry, UniverSoul Circus continues to push creative boundaries while delivering high-energy performances that challenge the imagination and entertain audiences across the nation.

The role of Travel and Hotel Coordinator at UniverSoul Circus is an essential position that requires a highly skilled professional to manage the intricate logistics involved in touring productions. This position is responsible for overseeing the planning, directing, and coordination of travel arrangements and hotel accommodations for performers, crew members, management, and support staff as they move between national and occasionally international tour locations. The role demands exceptional organizational skills, strong negotiation capabilities, and the ability to thrive in a fast-paced, constantly changing environment typical of live entertainment touring.

The Travel and Hotel Coordinator works closely with multiple teams to ensure the smooth transportation and lodging experience for all personnel. This includes coordinating ground transportation between airports, hotels, venues, and rehearsal spaces, as well as sourcing, negotiating, and securing hotel contracts in each tour city. Special attention is given to rooming lists and individualized requirements such as family accommodations and accessibility needs. This position also plays a critical role in managing the travel and accommodation budget, negotiating group rates, and securing long-term contracts that benefit the company financially.

Additionally, the Travel and Hotel Coordinator acts as the primary point of contact for all travel-related inquiries, handling unexpected challenges such as cancellations, missed connections, lost luggage, and other travel disruptions with professionalism and efficiency. They maintain emergency contact lists and travel insurance documentation to safeguard staff in the event of emergencies. This role reports to the Supervisor and/or Executive Team and performs other duties as needed to support the success of the touring production.

Ideal candidates for this position will have a bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a closely related field, although equivalent education combined with relevant experience will also be considered. Candidates should bring a minimum of five years of experience in travel coordination, tour management, hospitality, or live entertainment touring, with a strong preference for those experienced in large group and international travel logistics. Experience within live entertainment, circus environments, touring productions, or managing large-scale events is highly advantageous.

Joining the UniverSoul Circus team means becoming part of a vibrant and diverse community that values creativity, cultural diversity, and collaboration. This role offers the opportunity to work in a fast-paced and stimulating environment where no two days are the same, and where your skills in crisis management, negotiation, and logistical coordination will be critical to delivering exceptional touring experiences. If you are motivated by challenges, enjoy working alongside people from around the world, and want to contribute to the success of an innovative live entertainment company, this is the ideal position for you.