Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $24.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee wellness programs
Career development opportunities
Inclusive and diverse work environment
Job Description
Join the Ritz-Carlton Yacht Collection, an exclusive and refined extension of the world-renowned Ritz-Carlton brand, recognized globally for its commitment to ultra-luxury hospitality. This extraordinary company offers a unique blend of luxury cruising experiences that seamlessly fuse the intimacy of a private yacht with the impeccable service and amenities expected from the Ritz-Carlton name. Each voyage with the Ritz-Carlton Yacht Collection is crafted to deliver personalized, memorable journeys on the world's most beautiful waters, redefining the meaning of high-end travel and hospitality at sea. The collection’s dedication to excellence is captured through its adherence to the Gold Standards, which serve... Show More
Job Requirements
- BSc or BA in travel tourism and hospitality business administration management or similar
- Minimum 5 years proven experience in the cruise industry with knowledge of shoreside programs hotel pre and post-land programs and transfers
- Strong negotiation skills with experience in hotel and land programs
- Strong analytical skills with attention to detail
- Excellent communication and presentation skills
- Excellent excel skills
- Organizational and leadership skills with experience in global team coordination
Job Qualifications
- BSc or BA in Travel Tourism and Hospitality Business Administration Management or similar
- Minimum 5 years proven experience in the cruise industry with in-depth knowledge of Shoreside Programs including hotel pre and post-land programs and transfers
- Strong negotiation skills with experience in Hotel and Land Programs
- Strong analytical skills with attention to detail
- Excellent communication and presentation skills
- Advanced Excel skills
- Organizational and leadership skills with experience in global team coordination
Job Duties
- Direct and supervise the Hotel Concierge team ensuring timely and effective execution of booking activities
- Supervise and coordinate front-end activities related to managing requests from the sales team
- Support identification of areas of improvement and criticalities in front-end processes to ensure the highest service level
- Supervise and coordinate activities related to defining inventory levels based on booking trends ensuring timely and effective system setup
- Coordinate tactical sourcing activities with hotels and collaborate with port operations to support Ground Operator selection
- Support evaluation and definition of potential sourcing opportunities to enhance current offerings
- Liaise and coordinate with external suppliers to ensure highest service level for turnaround activities
- Support implementation and maintenance of inventory and pricing monitoring processes
- Assist Travel Services Director in evaluating strategic business initiatives including promotional activities
- Liaise and coordinate with Reservations, Operations, Marketing, and other Guest Relations teams
- Perform other assigned duties as necessary
Job Location
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