Hotel Administrator (Horseshoe Bossier) Part-Time

The Hotel Administrator position is a key role within a hospitality environment, particularly focused on managing the Lost & Found program with the utmost integrity and exceptional customer service. The hotel is a dynamic establishment within the hospitality industry, committed to providing a welcoming and seamless experience for guests. It thrives on delivering personalized services and maintaining operational excellence that sets it apart as a leader in hotel management. This role offers a unique opportunity to be part of a dedicated team that values professionalism, efficiency, and outstanding guest relations.

As a Hotel Administrator, the candidate will be at the forefront of managing lost and found items, ensuring that every piece of lost property is handled with care and professionalism from the point of retrieval to its final disposition. This responsibility is critical in upholding the hotel's reputation for trustworthiness and guest satisfaction. The role involves meticulous record-keeping, coordination between departments, and proactive guest outreach to reunite lost items with their owners, which requires a high level of attention to detail and organizational skills.

Beyond the Lost & Found program, the administrator provides vital administrative support that helps maintain the smooth day-to-day operations of the hotel. This includes managing office supplies, coordinating maintenance requests, handling communications, and supporting hotel management and departments in various operational tasks. The position demands excellent interpersonal skills, as the administrator frequently interacts with hotel staff and guests, serving as a professional and courteous point of contact.

Ideal candidates are proactive problem-solvers with experience in customer service roles and an interest in the hospitality industry. They should be proficient with computer applications such as Microsoft Office Suite and possess excellent data entry precision. An ability to work flexible schedules including nights, weekends, and holidays is essential, given the nature of hotel operations.

This full-time role promises a dynamic work environment characterized by fast-paced tasks requiring strong time management and multitasking capabilities. The successful candidate will exhibit professional demeanor, discretion in handling sensitive property, and a genuine desire to contribute to guest satisfaction and hotel efficiency. Familiarity with property management software, especially lost and found tracking systems such as Reunitus, is highly preferred. Overall, this position is an excellent fit for those seeking a career path in hotel administration and hospitality management with an emphasis on customer service excellence and operational support.