Host/To-Go - Full-time / Part-time

Parry's Pizzeria & Taphouse is a vibrant dining establishment known for its commitment to creating memorable and enjoyable experiences through Craveably Crafted™ Food & Beer and Uncommon Hospitality. As a renowned restaurant within the hospitality industry, Parry's offers a dynamic and lively atmosphere where teamwork and guest satisfaction are paramount. The company prides itself on a high-energy environment that is guest-driven, fostering an environment where every visitor feels welcomed, valued, and eager to return. Parry's dedication to quality food and exceptional service has established it as a favorite destination for both casual diners and those seeking an inviting, friendly place to enjoy great meals and beverages.\n\nHosting at Parry’s is much more than a typical greeting role; it represents a key position that profoundly influences the overall dining experience. Hosts at Parry's set the tone right at the entrance, ensuring guests feel genuinely welcomed from their first step inside. This role requires managing the door, coordinating the waitlist, and maintaining smooth dining room flow to enhance the guest experience and maximize table turnover efficiently. Hosts are involved in everything from making great first impressions to supporting teamwork on the dining floor by assisting with tasks like pre-bussing and resetting tables. They play a vital role in building rapport with guests through engaging conversations, anticipating needs, and providing timely updates, all while maintaining a professional and upbeat demeanor.\n\nThe host position is essential for creating a seamless dining experience that balances speed, hospitality, and personalized service. One of the unique elements of this role is the CHEERS philosophy, which stands for Cheerful Prompt Greet, Hospitality First, Engage Guests, Ease Their Needs, Ready for 'Em, and Swipe That Card - Say Goodbye. This philosophy highlights the comprehensive approach hosts follow to foster guest satisfaction: from acknowledging guests promptly and warmly at the door to managing wait times efficiently and ensuring that guests leave with a positive impression. Moreover, hosts introduce and encourage participation in the Parry’s loyalty program, facilitating deeper guest connection and return visits.\n\nThis role also involves clear communication with Service Managers to coordinate table readiness and dining room flow, which is crucial in maintaining a well-run restaurant environment. Hosts are expected to explain the menu layout and highlight popular dishes and specials conversationally, helping guests make informed choices about their dining. Additionally, they manage phone calls, handle to-go orders, and assist during busy periods, demonstrating the diverse and fluid responsibilities that this role demands.\n\nIn return, Parry's provides its hosts with flexible scheduling, numerous training and career growth opportunities, and a supportive workplace culture. Benefits include a 50% discount on meals, eligibility for health benefits such as medical, dental, and vision insurance for full-time employees, and access to a 401(k) plan with company matching. Overall, working as a host at Parry’s Pizzeria & Taphouse offers a rewarding opportunity to be part of an energetic team committed to exceptional guest experiences in the restaurant industry.