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Job Overview
Compensation
Hourly
Range $11.50 - $16.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
Our establishment is a well-regarded restaurant that prides itself on delivering exceptional dining experiences through its dedicated staff and efficient service protocols. Known for its welcoming atmosphere and commitment to hospitality excellence, the restaurant attracts a diverse clientele seeking quality food and top-tier customer service. We are currently expanding our team to include essential front-of-house roles that ensure smooth operations and enhance guest satisfaction.
The Host role serves as the first and last point of contact with our guests, playing a pivotal role in managing the flow of the restaurant. This position is responsible for creating a warm and inviting environment, greeting guests with enthusiasm, and efficiently managing the waitlist and seating arrangements. Clear communication of wait times and assistance with phone and to-go orders are critical components of this role, which ensures that every guest’s experience begins and ends on a positive note.
In addition, the To Specialist role focuses on managing all aspects of to-go and curbside orders. This includes taking, confirming, and accurately packaging orders received via phone, online platforms, and third-party delivery services such as DoorDash and Uber Eats. The Specialist manages curbside and front-of-house pickups, handles payment transactions efficiently, and expresses gratitude to guests, ensuring that takeout services meet the restaurant’s high standards of care and accuracy. Both roles require excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. These positions contribute significantly to the overall guest experience by maintaining a seamless flow of operations and providing attentive service.
The Host role serves as the first and last point of contact with our guests, playing a pivotal role in managing the flow of the restaurant. This position is responsible for creating a warm and inviting environment, greeting guests with enthusiasm, and efficiently managing the waitlist and seating arrangements. Clear communication of wait times and assistance with phone and to-go orders are critical components of this role, which ensures that every guest’s experience begins and ends on a positive note.
In addition, the To Specialist role focuses on managing all aspects of to-go and curbside orders. This includes taking, confirming, and accurately packaging orders received via phone, online platforms, and third-party delivery services such as DoorDash and Uber Eats. The Specialist manages curbside and front-of-house pickups, handles payment transactions efficiently, and expresses gratitude to guests, ensuring that takeout services meet the restaurant’s high standards of care and accuracy. Both roles require excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. These positions contribute significantly to the overall guest experience by maintaining a seamless flow of operations and providing attentive service.
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- strong communication skills
- ability to multitask effectively
- basic numeracy skills
- reliable and punctual
- friendly and approachable demeanor
Job Qualifications
- high school diploma or equivalent
- previous experience in a hospitality or customer service role preferred
- strong communication and interpersonal skills
- ability to multitask and work in a fast-paced environment
- basic math skills for handling transactions
Job Duties
- greet guests with enthusiasm
- manage waitlist and seating chart efficiently
- communicate wait times clearly
- answer phones and assist with to-go orders
- take and confirm phone, online, and third party orders
- package food neatly and accurately following all packaging standards
- manage curbside and front-of-house pickup
- handle cash and card payment transactions accurately
- thank guests
Job Location
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