Job Overview
Compensation
Hourly
Range $11.75 - $16.25
Benefits
competitive pay
flexible scheduling
Employee Meals
Employee Discounts
Paid Time Off
health insurance options
Opportunities for advancement
Job Description
This job opportunity is with a vibrant and customer-focused restaurant dedicated to providing exceptional dining experiences through seamless front-of-house service. The establishment prides itself on creating welcoming environments where guests feel valued from the moment they enter until they leave. Known for its attention to detail and commitment to hospitality, this restaurant is popular among locals and visitors alike, enjoying a steady flow of varied clientele and a reputation for friendly, attentive staff.
The Host position is vital as it serves as the first and last point of contact with guests, playing an essential role in managing the flow of the restaurant efficiently and ensuring a positive experience. This role demands high energy, enthusiasm, and excellent communication skills to greet guests, manage seating arrangements, handle waitlists, and clearly communicate wait times. Additionally, the Host assists with to-go orders by answering phones and ensuring customers feel acknowledged and supported throughout their visit.
Similarly, the To-Go Specialist role handles all aspects of to-go and curbside orders with precision and care. This role requires exceptional organizational skills to take and confirm various orders from phone, online, and third-party delivery platforms such as DoorDash and Uber Eats. The To-Go Specialist also packages food according to strict standards, manages curbside and front-door pickups, and handles cash and card transactions with accuracy and courtesy.
Both roles are crucial for maintaining the restaurant’s commitment to excellent customer service and efficient operations. Employees in these positions contribute to the restaurant's welcoming atmosphere and strive to ensure each guest feels appreciated and well-served. These roles will suit candidates who are energetic, detail-oriented, and enjoy engaging in a fast-paced, social environment. The employment type is typically full-time or part-time, with a competitive hourly wage aligned with local market standards and experience.
The Host position is vital as it serves as the first and last point of contact with guests, playing an essential role in managing the flow of the restaurant efficiently and ensuring a positive experience. This role demands high energy, enthusiasm, and excellent communication skills to greet guests, manage seating arrangements, handle waitlists, and clearly communicate wait times. Additionally, the Host assists with to-go orders by answering phones and ensuring customers feel acknowledged and supported throughout their visit.
Similarly, the To-Go Specialist role handles all aspects of to-go and curbside orders with precision and care. This role requires exceptional organizational skills to take and confirm various orders from phone, online, and third-party delivery platforms such as DoorDash and Uber Eats. The To-Go Specialist also packages food according to strict standards, manages curbside and front-door pickups, and handles cash and card transactions with accuracy and courtesy.
Both roles are crucial for maintaining the restaurant’s commitment to excellent customer service and efficient operations. Employees in these positions contribute to the restaurant's welcoming atmosphere and strive to ensure each guest feels appreciated and well-served. These roles will suit candidates who are energetic, detail-oriented, and enjoy engaging in a fast-paced, social environment. The employment type is typically full-time or part-time, with a competitive hourly wage aligned with local market standards and experience.
Job Requirements
- High school diploma or equivalent
- ability to greet and manage guests in a friendly and efficient manner
- strong communication skills
- basic computer literacy
- ability to handle money accurately
- ability to work flexible hours including evenings and weekends
- ability to stand for extended periods
- prior experience in hospitality or customer service preferred
Job Qualifications
- High school diploma or equivalent
- prior customer service experience preferred
- strong communication and interpersonal skills
- ability to multitask in a fast-paced environment
- basic math skills for handling transactions
- familiarity with online ordering platforms advantageous
Job Duties
- Greet guests with enthusiasm
- manage waitlist and seating chart efficiently
- communicate wait times clearly
- answer phones and assist with to-go orders
- take and confirm phone, online, and third-party orders
- package food neatly and accurately following all packaging standards
- manage curbside and front-of-house pickup
- handle cash and card payment transactions accurately and thank guests
Job Location
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