Job Overview
Compensation
Hourly
Range $10.75 - $14.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Job Description
We are a vibrant and guest-focused restaurant dedicated to delivering exceptional dining experiences through attentive service and a welcoming atmosphere. Our establishment has built a reputation for quality, customer satisfaction, and creating memorable moments for every guest who walks through our doors. As a key part of the hospitality industry, we thrive on teamwork, efficiency, and maintaining a friendly environment where guests feel valued and cared for from the moment they arrive until their departure. We are currently seeking passionate individuals to join our team as Hosts and To Specialists, roles that are fundamental to the smooth operation and overall guest experience within our restaurant.
The Host role is pivotal as you serve as the first and last point of contact with our guests. You will manage the flow of the restaurant by organizing waitlists and seating arrangements, ensuring an efficient seating process that maximizes guest satisfaction and operational productivity. Your ability to communicate clearly about wait times and assist guests with any inquiries will set the tone for their experience. Additionally, you will handle phone calls and assist customers with to-go orders, showcasing your multitasking skills and dedication to service excellence.
The To Specialist plays a crucial role in managing all aspects of to-go and curbside orders. This position requires meticulous attention to detail to ensure orders are accurate, well-packaged, and ready for timely pickup or delivery. Your responsibilities include taking and confirming phone, online, and third-party delivery service orders, managing curbside and front-of-house pickups seamlessly, and handling payment transactions with accuracy and professionalism. This role significantly contributes to our commitment to providing convenient and efficient service for guests who prefer dining on-the-go, reinforcing our restaurant's reputation for reliability and care beyond the dining room.
The Host role is pivotal as you serve as the first and last point of contact with our guests. You will manage the flow of the restaurant by organizing waitlists and seating arrangements, ensuring an efficient seating process that maximizes guest satisfaction and operational productivity. Your ability to communicate clearly about wait times and assist guests with any inquiries will set the tone for their experience. Additionally, you will handle phone calls and assist customers with to-go orders, showcasing your multitasking skills and dedication to service excellence.
The To Specialist plays a crucial role in managing all aspects of to-go and curbside orders. This position requires meticulous attention to detail to ensure orders are accurate, well-packaged, and ready for timely pickup or delivery. Your responsibilities include taking and confirming phone, online, and third-party delivery service orders, managing curbside and front-of-house pickups seamlessly, and handling payment transactions with accuracy and professionalism. This role significantly contributes to our commitment to providing convenient and efficient service for guests who prefer dining on-the-go, reinforcing our restaurant's reputation for reliability and care beyond the dining room.
Job Requirements
- High school diploma or equivalent
- previous customer service or hospitality experience preferred
- ability to communicate effectively
- ability to manage multiple tasks simultaneously
- punctuality and reliability
- basic math skills
- ability to follow packaging and safety standards
Job Qualifications
- High school diploma or equivalent
- excellent communication and interpersonal skills
- previous experience in a customer service or hospitality role preferred
- ability to multitask and work in a fast-paced environment
- strong attention to detail
- reliable and punctual
- basic math skills for handling transactions
Job Duties
- Greet guests with enthusiasm
- manage waitlist and seating chart efficiently
- communicate wait times clearly
- answer phones and assist with to-go orders
- take and confirm phone, online, and third party orders
- package food neatly and accurately following all packaging standards
- manage curbside and front-of-house pickup
- handle cash and card payment transactions accurately and thank guests
Job Criteria
Experience
No experience required
Job Location
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