Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.73 - $16.00
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Benefits

competitive pay
Tip pool
flexible scheduling
Employee Discounts
Opportunities for advancement
supportive management
Training and Development

Job Description

The hiring establishment is a reputable company specializing in food and beverage services, dedicated to creating memorable dining experiences and fostering community connections. Recognized as the community's number one Food and Beverage partner, this company prides itself on its core values including commitment to excellence, grit, resilience, openness, honesty, and a sense of care that binds the team together. They prioritize the power of hospitality and shared experiences, ensuring every visitor enjoys exceptional service in a welcoming atmosphere. This focus on community and quality service offers a vibrant and supportive work environment for all team members. Whether you are seeking full-time or part-time employment, this company offers a rewarding opportunity to grow in the dynamic food and beverage industry. The compensation package includes competitive hourly wages supplemented by tip pools and direct tips, adding a financial incentive tied to performance and customer satisfaction. Reporting directly to the Assistant General Manager and General Manager, this role falls within the Operations Assist tier, specifically in Accountability Chart Tier 4.

The open position is for a Host specializing in Takeout services, a vital role that directly impacts customer satisfaction and smooth operational flow. The Host - Takeout collaborates closely with management and kitchen staff to ensure timely, accurate, and friendly service for customers placing orders for takeout. The role requires excellent interpersonal skills, attention to detail, and the ability to maintain a positive attitude in a fast-paced, sometimes high-pressure environment. The Host is often the first point of contact for customers picking up takeout orders, making professionalism and communication skills essential. They are responsible for organizing order pickups, managing customer inquiries, and coordinating with various teams to uphold the company’s high standards of hospitality.

Candidates who thrive in environments where teamwork and mutual respect are paramount will find fulfilling opportunities here. The desired attributes include resilience and grit — the tenacity to handle busy periods with grace and the resilience to adapt to ever-changing demands. Additionally, the company values honesty and openness, fostering an environment where teammates support one another and customers feel welcomed and valued. Prospective team members should embody these core values to align well with the company culture and contribute positively to the team dynamics. Joining this food and beverage leader means becoming part of a team passionate about excellence and community engagement, continuously striving to deliver unparalleled guest experiences through shared values and committed service. This role offers an excellent opportunity to build a career in hospitality, whether you are new to the industry or have previous experience. Professionals seeking a position with flexible hours, supportive leadership, and meaningful impact will find this role particularly rewarding.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to work full or part time
  • Willingness to work flexible hours including evenings and weekends
  • Good communication skills
  • Reliable and punctual
  • Positive attitude
  • Physical ability to stand for extended periods

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred but not mandatory
  • Strong communication skills
  • Ability to multitask in a fast-paced environment
  • Basic computer skills
  • Friendly and approachable demeanor
  • Ability to work well within a team

Job Duties

  • Greet customers promptly and professionally
  • Manage takeout orders efficiently
  • Coordinate with kitchen and service staff to ensure order accuracy
  • Handle customer inquiries and resolve complaints courteously
  • Maintain cleanliness and organization of the takeout area
  • Assist in daily opening and closing procedures
  • Support team members as needed to ensure smooth operations

Job Criteria

Experience

No experience required


Job Location

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