Host/Server Assistant

Out West Restaurant Group is the largest franchisee of Outback Steakhouse in the United States, proudly operating a network of vibrant, Australian-themed dining establishments that opened in 1988. Outback Steakhouse is known for its unique blend of serious food passion combined with a fun, engaging dining atmosphere. This company has built a culture around respect, camaraderie, and enthusiasm — treating customers like guests in their own home and nurturing employees, called "Outbackers," to achieve their best potential through extensive training and career development. The group strongly values fairness, respect, and equal opportunity in employment, with no discrimination based on race, religion, gender, age or any other protected status, ensuring every decision is made on merit and qualification. Recognized for excellence through awards such as the Monitor 200 Award for Top 50 Franchisees in the U.S. for four consecutive years and the International Franchise Association’s Franchisee of the Year award in 2022, Out West Restaurant Group also actively contributes to non-profits supporting restaurant employees and their families during challenging times. The company offers stable hourly, non-exempt roles paying $16.90 per hour plus tips, with opportunities for career advancement through programs like the Shift Leader training. The hospitable work culture emphasizes teamwork, perseverance, and leadership among employees and closes on major holidays like Thanksgiving and Christmas to allow time off with friends and family. Additional perks include comprehensive health insurance (medical, dental, vision) for eligible employees, paid sick leave, meal discounts, and an employee assistance program.

The role available is for a Servers Assistant at Outback Steakhouse, where each day you will make memorable first and last impressions with a smile, helping to create an "AUS-SOME" dining experience. Responsibilities include greeting guests warmly, seating them efficiently while coordinating closely with service staff to ensure smooth operations in the dining and bar areas. This position values genuine guest interactions, teamwork supporting multiple restaurant areas as needed, and a strong commitment to food safety, cleanliness, and sanitation standards. Duties include bussing tables, delivering food, assisting servers with food and beverages, clearing and resetting tables, and contributing to maintaining a welcoming dining environment ready to WOW every guest. Having a general knowledge of the menu to recommend and upsell items is important, along with professional communication skills such as answering phones. The Servers Assistant role requires adaptable speed in a fast-paced environment and manual dexterity for handling glassware, utensils, and technology systems. Out West Restaurant Group provides training to acquire necessary certifications, like Responsible Beverage Service certifications required for California locations, with accommodations made as necessary in line with state law requirements. This at-will employment opportunity invites individuals seeking a rewarding work experience in a team-oriented and guest-focused setting that supports growth, recognizes hard work, and offers competitive pay and benefits.