Host/Server Assistant

Outback Steakhouse, operated by the Out West Restaurant Group as the largest franchisee of this beloved Australian-themed restaurant, invites enthusiastic and dedicated individuals to become part of their dynamic and fun team. Established in March 1988, Outback Steakhouse has grown into a popular dining destination known for its commitment to quality food, warm hospitality, and a unique guest experience. The company values its employees, affectionately called "Outbackers," and fosters a culture of respect, camaraderie, and continuous growth. Recognized for excellence in local community service and as the International Franchise Association's Franchisee of the Year in 2022, Out West Restaurant Group emphasizes not only customer satisfaction but also the success and development of its team members.

Joining Outback Steakhouse as a Host/Server Assistant offers an exciting opportunity to contribute to creating memorable and enjoyable dining experiences. This role is essential in making guests feel welcome from the moment they enter until their departure. The Host/Server Assistant is responsible for greeting guests warmly, seating them efficiently in the dining and bar areas, and ensuring smooth coordination with the service staff. A sense of urgency and attentiveness is vital in managing wait times and maintaining seamless guest flow. Interaction with guests is characterized by genuine conversations and an engaging personality, helping to create a friendly and inviting atmosphere.

This position also requires a general knowledge of the menu to recommend and upsell food and beverage options effectively. Responsiveness includes answering phones professionally and directing calls as needed. Beyond hosting duties, the role involves teamwork, assisting with bussing tables, delivering food and drinks, and supporting other staff members to guarantee every guest has an exceptional experience. Commitment to cleanliness, safety, and proper food handling standards during every shift is mandatory. Outback Steakhouse values diversity and inclusivity, ensuring equal employment opportunities for all applicants, and maintains a strict policy against drug and alcohol usage in the workplace.

Benefits for the Host/Server Assistant position include health, dental, and vision insurance, paid time off, life insurance, and meal compensation benefits for eligible employees. The restaurant also closes on Thanksgiving and Christmas Day so employees can spend time with family and friends. For those based in California, Responsible Beverage Service Certification is required, which can be completed during training within the first 60 days of employment. Overall, this role is perfect for anyone seeking a rewarding and lively work environment where team spirit, guest satisfaction, and career growth are prioritized.