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Out West Restaurant Group logo

Host/Server Assistant

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
meal compensation benefits
holidays off

Job Description

Outback Steakhouse, operated by the Out West Restaurant Group as the largest franchisee of this beloved Australian-themed restaurant, invites enthusiastic and dedicated individuals to become part of their dynamic and fun team. Established in March 1988, Outback Steakhouse has grown into a popular dining destination known for its commitment to quality food, warm hospitality, and a unique guest experience. The company values its employees, affectionately called "Outbackers," and fosters a culture of respect, camaraderie, and continuous growth. Recognized for excellence in local community service and as the International Franchise Association's Franchisee of the Year in 2022, Out West Restaurant Group... Show More

Job Requirements

  • Ability to lift and/or move up to 30 lbs
  • Able to work in hot and cold environments
  • Ability to walk, stand, or bend for long periods of time while performing essential job duties
  • Responsible Beverage Service Certifications required for California-based positions
  • Must be able to complete certification within 60 days of start date
  • Willingness to adhere to company policies including drug and alcohol prohibition
  • Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in hospitality or customer service roles beneficial
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, team-oriented environment
  • Basic knowledge of food and beverage menus
  • Positive attitude and genuine desire to create excellent guest experiences
  • Responsible Beverage Service Certification (for California positions)

Job Duties

  • Making a memorable first and last impression
  • Greeting incoming and departing guests in a welcoming manner
  • Seating guests in the dining and bar areas while ensuring smooth handoff to service staff
  • Coordinating the wait and seating guests with a sense of urgency
  • Having genuine conversations with guests and maintaining a friendly demeanor
  • Having a general knowledge of the food and drink menu to recommend and upsell products
  • Answering the phone in a prompt and professional manner and directing calls
  • Assisting throughout the restaurant by bussing tables, delivering food and bar beverages, and assisting guests
  • Leading the lobby experience following Outback hospitality standards
  • Committing to safe food handling, cleanliness, safety, and sanitation standards during shifts

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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