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Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $12.00 - $13.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive pay
Employee Discounts
Paid training
supportive work environment
Opportunities for advancement
flexible scheduling
meal perks

Job Description

Hearth Pizza Tavern in Sandy Springs is a dining destination that combines top-quality food with a relaxed tavern atmosphere. Known for its all fresh, oven-fired pizzas made from scratch including homemade dough, cheeses, and toppings, Hearth Pizza Tavern offers a menu that reflects dedication to quality and taste. Beyond its delicious food, the tavern boasts a wide selection of craft beers, wines, and spirits, creating a vibrant and inviting environment for guests seeking a memorable dining experience. The establishment prides itself on delivering what it terms "Hearth-Fired Happiness," ensuring each visitor feels welcomed and satisfied from appetizer to dessert.
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Job Requirements

  • High school diploma or equivalent
  • weekend availability
  • ability to stand for extended periods
  • strong organizational and people skills
  • reliable and punctual
  • willingness to work flexible hours including evenings
  • good communication skills

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in hospitality or customer service roles an advantage
  • strong communication and interpersonal skills
  • ability to multitask and work efficiently in a fast-paced environment
  • friendly, approachable, and guest-focused attitude
  • basic knowledge of restaurant operations and waitlist management systems

Job Duties

  • Follow the steps of service and host with mostess guidelines
  • greet incoming and departing guests warmly with a genuine smile and eye contact
  • be able to carry on natural conversation with guests without sounding scripted or intrusive
  • thank the guests when leaving and invite them to come back to see us soon
  • understand and operate the wait systems and inform guests of their wait time
  • monitor the waiting list, alert guests when tables are ready, then show them to their table
  • use visual cues to seat guests in either the bar or dining area, depending on their preference, and escort them to the assigned dining area
  • present menus
  • announce server/bartender name
  • inform the guest of current specials/promotions and who will be serving = smooth handoff
  • answer incoming calls to the restaurant and provide appropriate service
  • may also need to fill to-go orders when needed
  • tend to special guest needs and requests
  • care for our guests by refilling beverages and performing light housekeeping duties such as cleaning glasses and menus, and ensure restrooms are clean, stocked, and orderly
  • protect establishment and patrons by adhering to sanitation, safety, and alcohol awareness policies
  • help dining room staff by setting and clearing tables
  • replenishing beverages when requested
  • assist with guiding guests to go pick up areas
  • perform side duties and daily and weekly cleaning tasks as directed by management
  • adhere to grooming and appearance standards consistently = dress code followed
  • promptly address customer service issues and refer to management when necessary

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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