Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Resorts World Las Vegas is a premier luxury resort and casino located on the famous Las Vegas Strip. Known for its exquisite design, world-class amenities, and top-tier service, Resorts World Las Vegas offers guests an unparalleled experience in hospitality and entertainment. The resort boasts a variety of dining venues, entertainment options, and luxurious accommodations, making it a sought-after destination for travelers from around the world. As a leader in the hospitality industry, Resorts World Las Vegas prides itself on its commitment to excellence, innovation, and guest satisfaction. The team members at Resorts World are regarded as ambassadors who contribute significantly to the overall success and reputation of the property.
The Hostperson role at Resorts World Las Vegas is a pivotal position within the restaurant operations. As the initial point of contact and the final impression for guests, the Hostperson plays an essential role in ensuring a seamless and memorable dining experience. This role requires a professional, approachable, and attentive individual who can warmly welcome guests, manage seating arrangements efficiently, and communicate effectively with both front and back of house teams. The Hostperson will oversee daily reservations, optimize seating to balance server workload, and maintain the cleanliness and organization of the restaurant environment. In addition, this role involves answering telephone inquiries, performing opening and closing duties, and occasionally rotating across different food and beverage outlets within the resort. Attention to detail, excellent customer service skills, and a sense of urgency in responding to guest needs are critical attributes for success in this role.
The position also demands adherence to Resorts World's core values and property standards, ensuring that all guests receive the best service possible. Candidates must have a working knowledge of restaurant operations and financial management, along with proficiency in restaurant management software. The Hostperson must also demonstrate the ability to lead and mentor fellow team members while maintaining a polished appearance and demeanor. Flexibility in working varied shifts, including nights, weekends, and holidays, is required. Additionally, successful candidates should be prepared to obtain specific licenses such as an Alcohol Awareness Card and Food Handling Card, which are necessary for compliance and operational standards.
This role represents an excellent opportunity for individuals seeking to build or advance their careers in hospitality within a luxurious and dynamic environment. Resorts World Las Vegas is dedicated to fostering a workplace that encourages personal ownership, safety, security, environmental cleanliness, and exceptional guest experiences. The Hostperson contributes directly to these goals by ensuring guests feel welcomed, valued, and eager to return. Team members are supported with ongoing training and development to uphold the highest service standards and deliver world-class hospitality consistently.
The Hostperson role at Resorts World Las Vegas is a pivotal position within the restaurant operations. As the initial point of contact and the final impression for guests, the Hostperson plays an essential role in ensuring a seamless and memorable dining experience. This role requires a professional, approachable, and attentive individual who can warmly welcome guests, manage seating arrangements efficiently, and communicate effectively with both front and back of house teams. The Hostperson will oversee daily reservations, optimize seating to balance server workload, and maintain the cleanliness and organization of the restaurant environment. In addition, this role involves answering telephone inquiries, performing opening and closing duties, and occasionally rotating across different food and beverage outlets within the resort. Attention to detail, excellent customer service skills, and a sense of urgency in responding to guest needs are critical attributes for success in this role.
The position also demands adherence to Resorts World's core values and property standards, ensuring that all guests receive the best service possible. Candidates must have a working knowledge of restaurant operations and financial management, along with proficiency in restaurant management software. The Hostperson must also demonstrate the ability to lead and mentor fellow team members while maintaining a polished appearance and demeanor. Flexibility in working varied shifts, including nights, weekends, and holidays, is required. Additionally, successful candidates should be prepared to obtain specific licenses such as an Alcohol Awareness Card and Food Handling Card, which are necessary for compliance and operational standards.
This role represents an excellent opportunity for individuals seeking to build or advance their careers in hospitality within a luxurious and dynamic environment. Resorts World Las Vegas is dedicated to fostering a workplace that encourages personal ownership, safety, security, environmental cleanliness, and exceptional guest experiences. The Hostperson contributes directly to these goals by ensuring guests feel welcomed, valued, and eager to return. Team members are supported with ongoing training and development to uphold the highest service standards and deliver world-class hospitality consistently.
Job Requirements
- At least six months previous experience in a similar or related field
- proof of eligibility to work in the United States
- ability to obtain Alcohol Awareness Card
- ability to obtain Food Handling Card
Job Qualifications
- Working knowledge of general restaurant operations
- proficient in restaurant financial management
- working knowledge of restaurant management software system(s)
- ability to effectively communicate in English
- polished appearance and demeanor
- excellent customer services skills
- ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures
- ability to successfully lead and mentor a team
- ability to work varied shifts, including nights, weekends, and holidays
- at least 18 years of age
Job Duties
- Warmly greet and welcome all guests upon entering the venue
- anticipate the guests' needs and respond appropriately with a sense of urgency
- bid farewell to all guests upon departing and extend an invitation to return to visit soon
- oversee daily restaurant reservations and pre-seating assignment, when necessary
- optimize seating at different tables to ensure even workload for wait staff
- answer restaurant telephone courteously, quickly and efficiently
- perform all opening and closing duties based upon shift assignment
- monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- rotate to other Food and Beverage outlets/venues, as necessary
- ensure all Resorts World core values and property and department standards are implemented and applied
- obtain and maintain position-specific licensing
- use personal device/cellular phone for job related operational tasks, job duties, review company documents, etc
- other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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