Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $20.00 - $23.00
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Work Schedule

Weekend Shifts
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Benefits

State Applicable Time Off
Pet insurance
401(k) Retirement Program with Employer Match
Employee assistance program
TAO Savings Marketplace
Employee Discounts

Job Description

Tao Group Hospitality is a renowned leader in the hospitality industry, delivering world-class culinary and premium entertainment experiences through an extensive portfolio of restaurants, nightclubs, lounges, and daylife venues. With globally recognized brands such as TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more, Tao Group Hospitality has established itself as a top name in luxury lifestyle and entertainment sectors. The company is part of Mohari Hospitality, an investment firm dedicated to the luxury lifestyle and hospitality sectors, leveraging over 25 years of industry expertise to continuously innovate and redefine guest experiences worldwide. Tao Group Hospitality is known for setting the standard in hospitality by blending innovation and creativity to ensure unforgettable guest experiences.

The role on offer is for a part-time team member who will serve as a host in one of the company's distinguished venues. This position is pivotal in providing gracious hospitality by ensuring guests receive prompt and courteous service from the moment they enter the venue. The host is responsible for greeting guests, guiding them to their tables as directed by the maître d’, and maintaining order and cleanliness in the entrance area, all in line with department of health and company sanitation standards. In addition, the host manages reservations, answers incoming calls, and handles guest inquiries efficiently. The position involves operational responsibilities such as managing coat checks where applicable, organizing menu books with current menus, collecting menus during service, and assisting with opening and closing duties as directed by management. Team members are expected to participate in daily pre-service meetings, training sessions, and departmental meetings. They are also encouraged to learn continuously by observing and sharing knowledge among team members, setting an example through professionalism and positive attitude.

The work environment is dynamic and fast-paced, typical of high-volume restaurants, nightclubs, and lounges. This role requires physical stamina as hosts will be on their feet for extended periods, able to move quickly, and occasionally lift and push up to 75 pounds. Moreover, candidates should maintain composure in environments with varying noise levels, crowds, and smoking. Shift schedules may be irregular, including evening, weekend, and holiday hours. The role demands excellent communication skills, both written and verbal, alongside the ability to print legibly and maintain confidentiality. Teamwork, professionalism, and courteous interaction with guests, team members, and management are essential attributes.

Tao Group Hospitality values its employees and offers a range of benefits including state applicable time off, pet insurance, 401(k) retirement program with employer match, an employee assistance program, TAO savings marketplace, employee discounts, and more. The company is committed to fostering a professional yet enjoyable work environment where team members can grow and contribute to the company’s mission of delivering exceptional hospitality experiences. This part-time host position offers a unique opportunity to join a prestigious hospitality group and advance one’s career in a vibrant, supportive setting.

Job Requirements

  • Must be able to write, read, and verbally communicate
  • must have good positive energy throughout the day
  • must be able to print legibly
  • must be able to stand for extended periods
  • must be able to move quickly
  • must be able to push and lift up to 75 lbs with or without assistance
  • must maintain a professional, neat, and well-groomed appearance adhering to company standards
  • ability to work extended hours, irregular shifts, evenings, weekends, and holidays
  • ability to work in noisy, crowded, and smoky environments
  • ability to interact professionally with guests, managers, and coworkers
  • ability to handle a fast-paced, busy, and stressful environment
  • ability to maintain confidentiality

Job Qualifications

  • Previous hospitality experience
  • previous host person experience
  • experience in a high-volume restaurant, nightclub, or lounge
  • good communication skills
  • ability to maintain a professional, neat, and well-groomed appearance
  • ability to work in a fast-paced environment
  • teamwork skills
  • ability to maintain confidentiality

Job Duties

  • Guides guests to appropriate table as directed by the maître d’
  • interacts with restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner
  • anticipates and accommodates the needs of guests
  • maintains cleanliness and orderliness of the entrance area
  • complies with Department of Health and company sanitation standards
  • takes and processes reservations for guests
  • assists with incoming calls and answers guest questions
  • checks guests’ coats and belongings where applicable
  • sets up front desk area and performs side-work and opening/closing procedures as directed by management
  • ensures appropriate menus are printed, organized, and collected during service
  • reports breakage and damage of equipment or furniture immediately to management
  • attends daily pre-service meetings and participates in training sessions and departmental meetings
  • portrays positive and professional attitude
  • works as part of a team and helps fellow team members
  • assists with additional tasks as assigned

Job Criteria

Experience

No experience required


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