Host/Hostess/Vida/Blade

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

not specified

Job Description

Fontainebleau Miami Beach is an iconic oceanfront hotel located on Collins Avenue in the heart of Millionaire's Row. Opened in 1954 and designed by the legendary architect Morris Lapidus, Fontainebleau is recognized as one of the most historically and architecturally significant hotels on Miami Beach. The hotel's design is a spectacular blend of Golden Era glamour and modern luxury, reinventing the original vision of Morris Lapidus. It stands as a vibrant stage where design, contemporary art, music, fashion, and technology converge to create a unique and immersive guest experience. Fontainebleau invites its guests to enter a world where they are free to play, shop, dine, spa, meet, or simply relax, defining their perfect day in their own way.

The role of the host/hostess at Fontainebleau is pivotal in shaping the guests' impressions upon arrival. This position involves greeting guests warmly and escorting them to their tables with enthusiasm, friendliness, and courtesy in accordance with established guidelines and food and beverage standards. The host/hostess acts as the first point of contact within the dining experience, ensuring guests feel welcomed and valued from the moment they enter the restaurant.

In addition to guest greeting and seating, the host/hostess will handle telephone inquiries and facilitate guest requests efficiently. Managing incoming reservations and the restaurant floor using the table management system is a key responsibility to ensure smooth operations in a busy, high-volume setting. The role also includes assisting with daily administrative tasks as directed by the restaurant manager, contributing to the overall efficiency and effectiveness of the restaurant team. Other related duties may also be assigned, highlighting the dynamic and flexible nature of this hospitality position.

This role offers a unique opportunity to be part of a renowned luxury hotel where every detail is curated to create a grand, memorable experience for guests. Candidates who thrive in high-quality, fast-paced environments and possess excellent communication skills will find this a fulfilling position. Employment at Fontainebleau provides a chance to embody the legacy of Morris Lapidus while contributing to a modern, innovative guest environment grounded in rich history and esteemed service. Join Fontainebleau Miami Beach and play your part on this grand stage.

Job Requirements

  • High school education or equivalent
  • Relevant experience in a high quality, high volume operation

Job Qualifications

  • Ability to communicate effectively and establish and maintain effective working relationships with staff
  • High school education or equivalent
  • Relevant experience in a high quality, high volume operation

Job Duties

  • Greet guest and escort to the appropriate table in accordance with established guidelines and food and beverage standards
  • Answer the telephone and facilitate guest requests
  • Using the table management system, manage incoming reservations and restaurant floor
  • Assist with daily administrative work as per direction of the restaurant manager
  • Perform other related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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