Host/Hostess/Server Assistant at Outback Steakhouse - Out West Restaurant Group, Inc. Bakersfield, CA
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Training and Development
Job Description
Outback Steakhouse - Out West Restaurant Group, Inc. is a well-established restaurant brand known for its casual dining experience focused on high-quality steaks and a welcoming atmosphere. Located in Bakersfield, CA, this restaurant is part of a broad network of Outback Steakhouse locations that pride themselves on excellent food, a vibrant environment, and top-notch customer service. This particular role is available at their Bakersfield location and is part of the front-of-house team that plays a crucial role in delivering exceptional dining experiences to every guest. The employment type typically aligns with hourly positions common in the restaurant industry, offering competitive wages and potential tips as part of the compensation package.
The position of Host/Hostess/Server Assistant encompasses the responsibility of greeting guests warmly as they arrive and depart, ensuring that wait times are managed effectively, and that guests feel prioritized and valued from the moment they step through the door. This role requires an individual who thrives in a fast-paced environment and understands the importance of creating a welcoming atmosphere for all customers. Key to success in this role is the ability to provide friendly, prompt, and attentive service that adapts to the specific preferences and needs of each guest, ensuring their expectations are not just met but exceeded. The Outback Steakhouse motto, "No Rules, Just Right," encourages team members to take initiative and make things happen when it comes to guest satisfaction, promoting a culture where employee empowerment and customer service excellence are top priorities. Serving as the connective tissue between the guests and the rest of the restaurant staff, the Host/Hostess/Server Assistant ensures smooth communication and seamless service delivery by coordinating seating arrangements, managing the flow of the dining room, and assisting servers and other team members during busy periods. This makes the role dynamic and integral to the overall success of the restaurant. Moreover, this role is an excellent opportunity for individuals who enjoy working with the public, excel at multitasking, and want to build a career in hospitality. It hones interpersonal skills, team collaboration, and operational knowledge within a high-energy setting. As part of Outback Steakhouse's commitment to their employees, the environment also supports growth and development through on-the-job training and opportunities to advance within the organization.
The position of Host/Hostess/Server Assistant encompasses the responsibility of greeting guests warmly as they arrive and depart, ensuring that wait times are managed effectively, and that guests feel prioritized and valued from the moment they step through the door. This role requires an individual who thrives in a fast-paced environment and understands the importance of creating a welcoming atmosphere for all customers. Key to success in this role is the ability to provide friendly, prompt, and attentive service that adapts to the specific preferences and needs of each guest, ensuring their expectations are not just met but exceeded. The Outback Steakhouse motto, "No Rules, Just Right," encourages team members to take initiative and make things happen when it comes to guest satisfaction, promoting a culture where employee empowerment and customer service excellence are top priorities. Serving as the connective tissue between the guests and the rest of the restaurant staff, the Host/Hostess/Server Assistant ensures smooth communication and seamless service delivery by coordinating seating arrangements, managing the flow of the dining room, and assisting servers and other team members during busy periods. This makes the role dynamic and integral to the overall success of the restaurant. Moreover, this role is an excellent opportunity for individuals who enjoy working with the public, excel at multitasking, and want to build a career in hospitality. It hones interpersonal skills, team collaboration, and operational knowledge within a high-energy setting. As part of Outback Steakhouse's commitment to their employees, the environment also supports growth and development through on-the-job training and opportunities to advance within the organization.
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including evenings, weekends, and holidays
- Capable of standing for extended periods
- Good physical stamina
- Excellent communication skills
- Willingness to learn and adapt
- Customer-focused mindset
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Friendly and approachable demeanor
- Basic knowledge of restaurant operations
- Team player with a positive attitude
Job Duties
- Greet guests promptly and warmly upon arrival
- Manage guest seating and waitlists efficiently
- Assist servers with food and drink delivery
- Ensure dining area is clean and well-maintained
- Communicate guest needs effectively to kitchen and wait staff
- Provide friendly and attentive service tailored to guest preferences
- Help maintain smooth operations during busy periods
Job Criteria
Experience
No experience required
Job Location
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