Host/Hostess - We Do Days!

Job Overview

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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Paid Time Off
Opportunity for growth
pay increases
family meal
Employee Discounts

Job Description

Ruby Slipper Restaurant Group originated as a humble restaurant in New Orleans' vibrant Mid-City neighborhood and has since expanded to operate over 20 restaurants across the Southeast under two prominent brands: Ruby Slipper and Ruby Sunshine. These concepts celebrate the rich spirit and soulful essence of New Orleans, focusing primarily on delivering outstanding all-day brunch experiences featuring beloved Southern flavors. The company prides itself on maintaining its strong connection to New Orleans culture while providing guests with a warm and welcoming atmosphere that captures the city's unique charm and hospitality. Ruby Slipper Restaurant Group is a dynamic and growing organization dedicated to quality, customer satisfaction, and community engagement.

The role available is that of a hostess within the Ruby Slipper Restaurant Group, an opportunity ideal for individuals passionate about hospitality and creating exceptional guest experiences. This position is specifically tailored for those who appreciate the concept of all-day brunch, as Ruby Slipper operates solely during breakfast and lunch hours, allowing employees the distinct advantage of working days only and being home in time for dinner. As a hostess, the individual will be the first point of contact for guests, warmly greeting and welcoming them upon arrival. They will manage seating arrangements efficiently and thoughtfully, ensuring customers are seated in a timely manner at tables that best accommodate their preferences.

Joining the Ruby Slipper team means becoming part of the "Ruby Krewe," a close-knit group that values fun, teamwork, and dedication. A successful hostess will believe that "butter and bacon make everything better" and will take pride in remembering returning guests by name to personalize their experience. Responsibilities include managing waitlists when seating is limited, using the Wisely system to notify guests when their table is available, assisting with maintaining a clean and sanitary dining environment, and keeping menus well-stocked and organized. Moreover, hostesses are encouraged to be knowledgeable of local entertainment and attractions to enhance the guest experience further.

This position suits energetic individuals who enjoy interaction with people and thrive in a fast-paced, yet friendly environment. Ruby Slipper offers several employee benefits, including medical and dental insurance, paid time off, opportunities for career growth and pay increases, and complimentary family meals and discounts. The job comes with a promise of flexibility, ensuring hours are focused during daytime shifts — a valuable feature for those seeking work-life balance.

Overall, working at Ruby Slipper Restaurant Group provides an enriching opportunity to grow within a celebrated and expanding brand that embodies the best of New Orleans’ culinary culture. The group encourages continuous learning, teamwork, and a commitment to providing guests with an authentic and enjoyable dining experience. Ruby Slipper is dedicated to fostering a supportive work environment where new members of the "Ruby Krewe" can thrive and advance their careers in the competitive hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand for extended periods
  • Availability to work breakfast and lunch shifts only
  • Excellent customer service skills
  • Ability to use seating and paging systems
  • Dependable and punctual
  • Willingness to assist with cleaning and organizational tasks

Job Qualifications

  • Previous experience in a customer service or hospitality role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Friendly and approachable demeanor
  • Basic knowledge of restaurant seating and reservation systems
  • Ability to remember and recognize returning guests
  • Positive attitude and team player mentality

Job Duties

  • Warmly greet guests upon arrival
  • Manage the efficient and timely seating of guests to suitable tables
  • Recognize regular customers by name and provide a personalized experience
  • Record guest names and party sizes when seating is limited
  • Use Wisely system to page guests and call out names when tables become available
  • Assist in clearing, cleaning, and sanitizing tables as needed
  • Ensure menus are clean, organized, and adequately supplied
  • Offer suggestions on entertainment and local attractions

Job Location

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