Host/Hostess- Waco

The establishment is a welcoming neighborhood joint focused on providing an exceptional dining experience through its commitment to genuine customer service and high standards of hospitality. Known for its vibrant atmosphere and dedication to maintaining a clean and organized environment, the company operates with a strong philosophy of servant leadership that prioritizes serving others first. The restaurant values energy, enthusiasm, passion, and pride in every aspect of its operations, ensuring that all guests feel valued and respected from the moment they enter until their departure.

The role being offered is that of a Host, a pivotal position within the restaurant's team, responsible for creating the first and last impression for every customer. This position is full-time and requires an individual who can uphold company policies, comply with all federal, state, and local regulations, and effectively manage the flow of customers with grace and professionalism. The Host will be the face of the restaurant, greeting every customer with a genuine hello, a smile, and eye contact, establishing an inviting and friendly atmosphere.

Key responsibilities include controlling the seating arrangements while monitoring wait times, guiding customers to their tables at a comfortable pace, and ensuring that the dining environment remains clean and welcoming throughout the shift. The Host must have a strong understanding of the menu, drink specials, and chalkboard specials to communicate effectively with guests and enhance their dining experience. Additionally, the position involves performing secondary tasks such as assisting bussers with clearing and wiping tables, aiding servers by refilling beverages, and helping bartenders with carry-out orders.

Physical demands of the job are considerable, including standing, walking, and reaching for extended periods, lifting and moving objects heavier than 35 pounds, and maintaining balance on various surfaces. Therefore, the role requires stamina, physical fitness, and the ability to navigate a busy restaurant environment smoothly and safely.

The successful candidate must demonstrate excellent interpersonal and communication skills, good judgment, and decision-making abilities, and the capacity to handle multiple tasks efficiently in a fast-paced setting. A high school diploma or GED is preferred, and the ability to interact professionally with both customers and team members is essential. The company fosters a culture where calmness and a "do whatever it takes" attitude are vital, ensuring that customer complaints are handled promptly and effectively.

This position offers an exciting opportunity to be part of a dynamic team dedicated to delivering outstanding service while developing valuable skills in hospitality and customer relations. The Host will play a crucial role in supporting the restaurant's commitment to excellence and creating memorable experiences for every guest who walks through the door.