Host/Hostess @ V's Taproom

Surprise, AZ, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $13.15

Benefits

Medical insurance

Dental Insurance

Life insurance

Paid Time Off

Paid holidays

Paid sick leave

401(k) Plan

Job Description

Trilogy at Vistancia is a renowned destination located in Peoria, Arizona, approximately 40 minutes west of Scottsdale and northwest of downtown Phoenix. This premier community offers three unique club experiences: the prestigious Golf Club, the original community centerpiece known as Kiva Club, and the recently introduced Mita Club. The facilities at Trilogy at Vistancia cater to both residents and the public with an array of exceptional amenities including an outstanding golf course, the acclaimed V's Taproom restaurant, a full-service Alvea Spa, and a versatile events and weddings venue. This community is recognized for providing a blend of luxury, comfort, and welcoming hospitality in a picturesque setting that appeals to golf enthusiasts and lifestyle seekers alike.

The current opportunity is a part-time Host or Hostess position within the Trilogy at Vistancia Golf Shop and V's Taproom. The role offers an hourly wage of $13.15 plus tips, and it is an ideal position for individuals who enjoy engaging with guests and delivering outstanding customer service. Reporting directly to the Food & Beverage Manager, the Host/Hostess will be the first point of contact for guests entering the dining area. This role requires a warm and friendly demeanor to greet guests energetically, seat them appropriately by coordinating with food servers, and maintain a welcoming atmosphere.

Additional responsibilities include providing guests with knowledgeable information about the resort’s extensive amenities and menu options, answering telephone calls for reservations and to-go orders, and supporting servers by assisting with clearing plates and refilling drinks according to established service etiquette. The position also entails handling cash and card transactions accurately, being vigilant about safety concerns, and promptly reporting any issues to supervisors.

This part-time role offers an enriching work environment that balances indoor restaurant settings with occasional outdoor duties at events or on patios, where exposure to weather, noise, and natural surroundings is expected. The employer emphasizes a culture founded on core values such as honesty, integrity, respect for individuals, teamwork, and a competitive spirit. Employees are encouraged to embody these principles while delivering top-tier hospitality services.

Trilogy at Vistancia supports its employees by providing comprehensive benefits for those working 30 hours or more weekly, including eligibility for medical, dental, and life insurance plans, paid time off, paid holidays, paid sick leave, and participation in a 401(k) retirement plan. The position requires flexibility to work evenings and weekends, making it suitable for those seeking a dynamic job with varied schedules. Candidates who are motivated, team-oriented, and capable of handling a fast-paced environment will find this role particularly rewarding.

Job Requirements

High school diploma equivalent preferred
one to three months related server experience preferred
must meet state and federal minimum age requirements for serving alcohol if applicable
current Food Handlers Card and TIPS Certification
ability to add, subtract, multiply and divide
ability to read and comprehend simple instructions and memorandums
ability to speak effectively and present information
ability to communicate positively with team members and supervisors
desire to maintain a positive attitude
must be self-motivated and able to work independently
must demonstrate initiative and sound judgment
good time management and organizational skills
ability to pay attention to detail
comfortable in a fast-paced environment
flexible schedule including evenings and weekends

Job Qualifications

High school diploma equivalent preferred
one to three months related server experience preferred
must meet state and federal minimum age requirements for serving alcohol, if applicable
current Food Handlers Card and TIPS Certification
ability to add, subtract, multiply and divide
ability to calculate discounts and percentages
ability to read and comprehend simple instructions, short correspondence and memorandums
ability to speak effectively and present information to another person and in small group situations
ability to communicate positively and effectively with team members and supervisors
desire to contribute to a productive work environment by maintaining a positive attitude
must be self-motivated and able to work independently with little supervision
must demonstrate initiative and ability to make independent decisions based on sound judgment
must have good time management, organizational and follow-up skills
ability to pay attention to multiple details
comfortable working in a fast-paced environment

Job Duties

Greet and serve guests in an energetic and friendly fashion
monitor the dining area and select tables for guest seating, depending on food server activity and guest comfort
show guests to their tables
create a welcoming atmosphere and provide excellent hospitality by having a working knowledge of the resort facility and dining area
respond to guest questions about the menu and speak with enthusiasm about other resort services
answer the telephone and take reservations and to-go orders
work as team with food servers, assist servers with clearing plates and refilling drinks, according to service etiquette
handle cash and card transactions, ensure charges are accurate and return correct change to guests if required
notice and report potential safety issues or customer concerns to a supervisor
perform other duties and responsibilities as assigned