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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
401k with employer match
competitive health insurance
HSA option
Supplemental Insurance
Paid vacation
Paid sick time
employee discount on food
Job Description
This opportunity is with a well-established restaurant known for its welcoming atmosphere and attentive guest services. The establishment prides itself on delivering exceptional dining experiences by ensuring every guest feels welcomed and valued from the moment they enter. Recognized for combining a warm ambiance with efficient service, this restaurant maintains a dedicated team focused on providing quality hospitality that meets and exceeds customer expectations. The work environment is dynamic, fast-paced, and centered around teamwork and communication, with emphasis on ensuring guest satisfaction and maintaining the smooth flow of operations across various restaurant departments.
The host or hostess plays a... Show More
The host or hostess plays a... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a customer service or hospitality role preferred
- basic computer skills including familiarity with reservation systems
- ability to stand and walk for extended periods during shifts
- strong interpersonal and communication skills
- ability to multitask and remain calm in a fast-paced environment
Job Qualifications
- Outgoing, pleasant personality
- neat and professional appearance
- effective communication and organizational skills
- ability to work in a team environment
Job Duties
- Greets guest entering the restaurant
- assists with coats, hats umbrella (where applicable) in cold or wet weather or directs guest to appropriate place to store their items
- accompanies guests to tables carrying drinks on trays when possible handing out menus
- monitors conditions and flow of service of the dining room for potential bottlenecks or problems adjusting the seating of servers and stations to best serve the experience of the guest
- communicates all significant matters to supervisor and assist in prompt corrective action
- performs any helpful chore such as bussing and resetting tables to expedite the seating of our guests
- answers the phone using proper greeting and phone etiquette always asking for phone number and email as well as asking the guest for any special needs and if they need directions when taking a reservation
- uses OpenTable correctly to acquire information for database and to record correct numbers for future analysis of the business
- actively learns the faces and names of our returning guests and acknowledges our guests when they come to the restaurant
- recommends and provides information of our sister restaurants and other departments and locations in our company
- takes reservations carefully considering the business already reserved and carefully directs the guest to the times that best suit the flow of the restaurant while accommodating the closest time to the guests request
- sells gift cards collecting proper payment
- takes to-go orders, assembles and checks orders for accuracy and collects payment
- is responsible for the balancing of the cashiers bank maintaining balance of deposit and base bank
- routinely checks restrooms for cleanliness and stock
- thanks and invites guest for a return visit on their departure
Job Criteria
Experience
No experience required
Job Location
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