Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
401k with employer match
competitive health insurance
HSA option
Supplemental Insurance
Paid vacation
Paid sick time
employee discount on food
Job Description
This opportunity is with a well-established restaurant known for its welcoming atmosphere and attentive guest services. The establishment prides itself on delivering exceptional dining experiences by ensuring every guest feels welcomed and valued from the moment they enter. Recognized for combining a warm ambiance with efficient service, this restaurant maintains a dedicated team focused on providing quality hospitality that meets and exceeds customer expectations. The work environment is dynamic, fast-paced, and centered around teamwork and communication, with emphasis on ensuring guest satisfaction and maintaining the smooth flow of operations across various restaurant departments.
The host or hostess plays a crucial role within this restaurant by being the first point of contact for guests. This position involves greeting visitors with a friendly and professional demeanor, setting the tone for the entire dining experience. The host or hostess is responsible for warmly welcoming guests, assisting with storage of personal belongings when applicable, and escorting them to their tables while carrying drinks and distributing menus. Monitoring the dining room’s service flow to prevent bottlenecks, adjusting seating arrangements, and collaborating closely with servers ensures that guest experiences remain seamless and enjoyable. Additionally, the host or hostess uses reservation management systems like OpenTable to accurately record guest information, manage reservation times intelligently to optimize restaurant capacity, and maintain a database useful for business analysis.
Other important duties include answering phone calls, taking reservations, and providing guests with timely information about the establishment and sister restaurants. The host or hostess also handles selling gift cards, taking and assembling to-go orders, and managing cash balances carefully. Maintaining cleanliness in public areas such as restrooms and promptly addressing any issues is also part of the role. This position demands an outgoing personality, effective communication, and the ability to operate professionally in a team-driven environment. The compensation for this role ranges from $16.00 to $18.00 per hour, reflecting the importance of the position within the restaurant’s operations.
This position offers attractive benefits including a 401K plan with employer matching, competitive health insurance options including medical, dental, and vision coverage available to part-time members, health savings account (HSA) options, supplemental insurance policies, paid vacation, sick time, holidays, and employee discounts on food. The role serves as an ideal opportunity for individuals passionate about hospitality who enjoy engaging with people and contributing directly to exceptional guest experiences within a vibrant and supportive workplace.
The host or hostess plays a crucial role within this restaurant by being the first point of contact for guests. This position involves greeting visitors with a friendly and professional demeanor, setting the tone for the entire dining experience. The host or hostess is responsible for warmly welcoming guests, assisting with storage of personal belongings when applicable, and escorting them to their tables while carrying drinks and distributing menus. Monitoring the dining room’s service flow to prevent bottlenecks, adjusting seating arrangements, and collaborating closely with servers ensures that guest experiences remain seamless and enjoyable. Additionally, the host or hostess uses reservation management systems like OpenTable to accurately record guest information, manage reservation times intelligently to optimize restaurant capacity, and maintain a database useful for business analysis.
Other important duties include answering phone calls, taking reservations, and providing guests with timely information about the establishment and sister restaurants. The host or hostess also handles selling gift cards, taking and assembling to-go orders, and managing cash balances carefully. Maintaining cleanliness in public areas such as restrooms and promptly addressing any issues is also part of the role. This position demands an outgoing personality, effective communication, and the ability to operate professionally in a team-driven environment. The compensation for this role ranges from $16.00 to $18.00 per hour, reflecting the importance of the position within the restaurant’s operations.
This position offers attractive benefits including a 401K plan with employer matching, competitive health insurance options including medical, dental, and vision coverage available to part-time members, health savings account (HSA) options, supplemental insurance policies, paid vacation, sick time, holidays, and employee discounts on food. The role serves as an ideal opportunity for individuals passionate about hospitality who enjoy engaging with people and contributing directly to exceptional guest experiences within a vibrant and supportive workplace.
Job Requirements
- High school diploma or equivalent
- prior experience in a customer service or hospitality role preferred
- basic computer skills including familiarity with reservation systems
- ability to stand and walk for extended periods during shifts
- strong interpersonal and communication skills
- ability to multitask and remain calm in a fast-paced environment
Job Qualifications
- Outgoing, pleasant personality
- neat and professional appearance
- effective communication and organizational skills
- ability to work in a team environment
Job Duties
- Greets guest entering the restaurant
- assists with coats, hats umbrella (where applicable) in cold or wet weather or directs guest to appropriate place to store their items
- accompanies guests to tables carrying drinks on trays when possible handing out menus
- monitors conditions and flow of service of the dining room for potential bottlenecks or problems adjusting the seating of servers and stations to best serve the experience of the guest
- communicates all significant matters to supervisor and assist in prompt corrective action
- performs any helpful chore such as bussing and resetting tables to expedite the seating of our guests
- answers the phone using proper greeting and phone etiquette always asking for phone number and email as well as asking the guest for any special needs and if they need directions when taking a reservation
- uses OpenTable correctly to acquire information for database and to record correct numbers for future analysis of the business
- actively learns the faces and names of our returning guests and acknowledges our guests when they come to the restaurant
- recommends and provides information of our sister restaurants and other departments and locations in our company
- takes reservations carefully considering the business already reserved and carefully directs the guest to the times that best suit the flow of the restaurant while accommodating the closest time to the guests request
- sells gift cards collecting proper payment
- takes to-go orders, assembles and checks orders for accuracy and collects payment
- is responsible for the balancing of the cashiers bank maintaining balance of deposit and base bank
- routinely checks restrooms for cleanliness and stock
- thanks and invites guest for a return visit on their departure
Job Criteria
Experience
No experience required
Job Location
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